AR & Collections Specialist - LATAM

HBX Group

Cancún

Presencial

MXN 290.000 - 469.000

Jornada completa

14 días+

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Descripción de la vacante

HBX Group, the world’s leading technology partner for travel, is hiring a Finance Operations/OTC professional to drive cash collection and manage regional risk in LATAM. You will partner with clients and internal teams to deliver a proactive, value-added service across the region.

The role requires 2+ years in Finance Operations/AR/Collections, fluent Spanish and Portuguese, basic English, and a degree in Business/Finance.

Formación

Solid understanding of OTC/Finance processes (invoicing, collections, accounts receivable, order management).
Ability to meet deadlines/SLAs, prioritize, and deliver results in a fast-paced environment.
Strong analytical mindset and attention to detail.
Customer-service orientation with clear, empathetic communication.
Effective collaboration with Sales, Credit, and Operations.

Responsabilidades

Posting, Clearing & Reconciliations: Execute posting, clearing, and account reconciliations in line with SLAs/KPIs.
Collections & Cash Application: Monitor open orders and balances; coordinate actions to collect cash and reduce DSO, escalating risks as needed.
Customer Experience: Handle inquiries with a customer-first mindset; resolve issues quickly and professionally.
Stakeholder Support: Partner with the LATAM Sales team and cross-functional stakeholders to remove friction and improve outcomes.
Risk & Controls: Track portfolio health (mid/long-tail LATAM accounts), identify risks, and support mitigation plans.