Application Support Specialist

Randstad México; Ciudad de México; A distancia; MXN 334.800 - 781.200; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paquete atractivo de compensación y beneficios

Horarios flexibles

Oportunidades de desarrollo profesional

Descripción de la vacante

Una empresa líder en servicios de recursos humanos busca un Líder de Soporte de Aplicaciones para unirse a su Centro Nearshore. Esta posición 100% remota es clave para las operaciones diarias y el mantenimiento de aplicaciones de software, así como la planificación y desarrollo de sistemas de información. Con un contrato de 6 meses y posibilidad de extensión, se ofrece un paquete atractivo de compensación y beneficios. Si tienes experiencia en gestión de ERP y habilidades de liderazgo, esta es una oportunidad emocionante para contribuir a un entorno colaborativo y diverso.

Formación

• 5+ años de experiencia en IT y gestión de proyectos.
• Conocimientos en seguridad de datos y controles tecnológicos.

Responsabilidades

• Responsable de operaciones y mantenimiento de aplicaciones de software.
• Colaborar con equipos locales y de América para soporte efectivo.

Conocimientos

Gestión de ERP

Liderazgo de equipo técnico

Comunicación efectiva

Gestión de proyectos

Seguridad cibernética

Análisis de datos

Organización y planificación

Educación

Licenciatura en Tecnología de la Información

Experiencia equivalente en IT

Herramientas

SAP

JDE

MS

Descripción del empleo

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About The Company: Randstad is the #1 HR Services Provider in the world, and we are looking for an Application Support Leader to join our Nearshore Center at Randstad Mexico.

Primary Purpose:

The IS Applications Lead is responsible for the day-to-day operations and maintenance of all software applications and local ERPs through best practices among the different countries in the Americas division. The IS Applications Lead is also responsible for planning, design, development, and deployment of information and software systems for business operations.

This position will collaborate with the Group, Americas IS/IT team and local IS partners to ensure effective support; address business unmet needs and requirements taking into consideration IS standards and business objectives.

Required Qualifications:

1. Five (5) year degree related to information technology or comparable experience plus a minimum of 5-8 years in production IT and project management; or an equivalent combination of education and experience.
2. Previous experience managing ERPs (such as SAP, MS, JDE as examples).
3. Extensive experience with core software applications for manufacturing and plant management, laboratory/pharmaceutical and industrial organizations.
4. Proven experience in leading a technical team of application developers, BAs, Configuration/Release Management resources.
5. Considerable experience in aspects of the application development life cycle and broad understanding of current technology enablers.
6. Effective in planning and organizing work, efficient in work habits, a minimum of 3 years of experience in project management techniques, including project planning and estimations, project budgeting, staffing, project control techniques, and status reporting.
7. Present a positive, professional image; good leadership and interpersonal skills required. Effective communication and listening skills. Demonstrate appropriate analytical skills, attention to detail and organizational skills. Must be able to prioritize tasks and work well under pressure.
8. Excellent knowledge of information technology general controls, data and cyber security.
9. Knowledge of and ability to understand and apply best practices in hardware, software and service release and deployment.
10. Ability to make good decisions and support company policies in accordance with applicable regulations and procedures.
11. Must be self-motivated and client service oriented to maintain effective working relationships within a multi-cultural business environment.

• 100% remote position.
• A 6-month contract with a high possibility of extension.
• Attractive compensation & benefits package.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad, you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Industries
• Human Resources