Analyst-Credit Corporate CBO

American Express; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading financial services company in Mexico City is seeking Credit Analysts to contact clients with overdue accounts and analyze financial situations. The ideal candidates should have excellent consultation, persuasion, and negotiation skills, along with the ability to work in a dynamic environment. This role offers competitive salaries and comprehensive benefits to support holistic well-being.

Servicios

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision insurance

Flexible working model

Generous paid parental leave

Career development opportunities

Formación

• Excellent consultation, persuasion, and negotiation skills.
• Proven problem solving and decision making.
• Strong verbal communication skills.
• Effective communication and teamwork.
• Personal Accountability.
• Ability to work in a dynamic and changing work environment.

Responsabilidades

• Contact clients with overdue accounts to secure settlements.
• Preventive work to avoid future overdues.
• Analyze financial situations of companies.

Conocimientos

Consultation skills

Persuasion skills

Negotiation skills

Problem solving

Decision making

Verbal communication

Effective communication

Teamwork

Personal accountability

Adaptability

Descripción del empleo

Overview

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Credit Analysts are responsible for handling accounts from Mexico and Argentina corporate markets, analyze the financial situation of companies and take decisions about these accounts.

Minimum Qualifications

• Excellent consultation, persuasion, and negotiation skills.
• Proven problem solving and decision making.
• Strong verbal communication skills.
• Effective communication and teamwork.
• Personal Accountability.
• No counseling procedure.
• Ability to work in a dynamic and changing work environment.

Preferred Qualifications

• Advanced English.

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.