Analyst – Continuous Improvement Enablement

Redwood Logistics; Monterrey; Híbrido; MXN 469.000 - 725.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Life Insurance

Vacation days (Mexico)

Employee referral program

Employee Resource Groups (ERGs)

Descripción de la vacante

Redwood Logistics in Monterrey, Mexico, is seeking an Analyst for Continuous Improvement Enablement. This hybrid role focuses on optimizing business processes, training end-users, and developing SOPs.

You will collaborate with the Continuous Improvement team to implement new processes and ensure smooth operations. The ideal candidate has 2–3 years in Transportation, a bilingual background, and strong data-analysis skills.

Formación

• Bilingual in English and Spanish is required for internal/external communications.
• Analytical mindset with ability to gather, synthesize, and interpret data.
• Strong written and verbal communication across internal and external teams.
• Ability to learn new technologies and processes and adapt to changing requirements.
• Permission to travel up to 25% to support training and implementations.

Responsabilidades

• Create training content for Managed Services staff and end users.
• Develop SOPs and ad hoc documentation.
• Coordinate training schedules and system logins for new hires.
• Serve as SME for Managed Services workflows and processes.
• Conduct hands-on training on large projects with end users.
• Support large projects by training end users on processes.
• Track adoption and measure effectiveness of new project rollouts.
• Perform related duties as assigned.

Conocimientos

Bilingual EN/ES

Data analysis

Strong communication

Problem solving

Independent & collaborative

Educación

Bachelor’s or Associate’s Degree preferred

Descripción del empleo

Analyst – Continuous Improvement Enablement

Reports To:

Manager – Continuous Improvement Enablement

Location:

Hybrid

Work Schedule

This position is full-time and hybrid Monday through Friday from 7:00 AM to 4:00 PM with an hour break, but flexibility is available based on coverage.

Analyst – Continuous Improvement Enablement

Reports To: Manager – Continuous Improvement Enablement

Location: Monterrey, Mexico

Environment: Hybrid

Work Schedule

This position is full-time and hybrid Monday through Friday from 7:00 AM to 4:00 PM with an hour break, but flexibility is available based on coverage.

Who We Are

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose Of Your Work

As Analyst – Continuous Improvement Enablement, working within Managed Services (one of our entities), you will contribute significantly to optimizing our business processes. This role requires a keen analytical mind, a knack for problem-solving, and the ability to gather and analyze data to derive valuable insights. You will collaborate closely with the rest of the Continuous Improvement team to implement new processes, ensure smooth operations, and support in training end-users across the organization. If you are passionate about enhancing efficiency and eager to work with complex systems, this is an excellent opportunity for you to grow and contribute to our operational excellence.

How You Make a Difference Everyday

• Create training content for all Managed Services employees
• Develop SOPs and other documentation on an ad hoc basis
• Help create training schedules, system logins, and other tasks for new hire onboarding
• Be a subject matter expert in the Managed Services workflows and processes
• Perform hands‑on training for end users on large projects
• Assist in large projects by training end users on process
• Help track adoption and effectiveness of new project rollouts
• Performs other related duties as assigned or requested

You’ve Got This?

• Bi‑lingual in English/Spanish; proficient level for verbal and written communication
• Bachelor’s or Associate’s Degree preferred
• 2-3 years’ experience in Transportation required
• Strong desire to learn new technologies and processes
• Excellent written and verbal communication skills communicating with internal and external teams and stakeholders
• Ability to analyze data and synthesize information
• Ability to effectively work independently and collaboratively depending on the nature of the task
• Ability to solve complex problems across several functional areas
• Ability to manage multiple initiatives and prioritize based on changing needs and requirements
• Strong organizational and time management skills
• Excellent presentation and interpersonal communication skills
• Must be willing to travel 25% of the time

What We Offer

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Life Insurance policy for you starting 30 days after employment
• Personal Health Insurance coverage for you – Major Medical
• 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year
• Vacation time starting at 12 days. Additional days will increase per Mexican Law
• Premium Vacation 50% vacation days (Prima vacacional)
• You will also receive benefits like Saving Plan (Fondo de Ahorro) and Food Coupons (Vales De Despensa) 6% or the Maximum amount by Mexican Law
• You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.