Analyst - Americas Sales Operations

Your Team Responsibilities

The MSCI Sales Operations Team offers critical strategic and day-to-day support to the Sales Coverage and is actively involved in all aspects of the business across all functions and regions. The team is responsible for preparation and approval of a wide range of legal documents working closely with the Legal Department, provides a point of control to ensure correct booking of sales revenues, liaising with Finance Teams, and ensures timely delivery of data to MSCI's clients. We are looking for a Sales Operations Associate to expand our team in Monterrey. In this role, our new team member will work closely with Sales and Sales Support Teams covering clients in the Americas region.

Your Key Responsibilities

• Provide day-to-day support to Sales Coverage in connection with the preparation and booking of license agreements, manage close relationships to Sales Coverage to improve turnaround time of legal contracts.
• Prepare, review, and approve a range of legal documents covering our products, including reviews of terms and conditions in conjunction with Sales Coverage and Legal.
• Based on the signed contracts, provide Sales Coverage with opportunity management support including all aspects of the opportunity entry, cancellations for both new and renewal opportunities, act as a point of control to ensure correct booking of sales revenues in Salesforce. Liaise with Account Receivables to ensure prompt resolution of client payment or contractual issues including refunds and unapplied cash receipts.
• Permission and set delivery of products, data, and software; resolve product delivery issues.
• Work closely with Financial Planning and Analysis on questions related to internal and external revenue reporting.
• Participate in ad hoc projects such as liaison with Product Management on product initiatives.
• Liaise with Management of Information Systems to enhance technology and solve system issues.
• Perform any other tasks as assigned by the line manager.

Your Skills and Experience That Will Help You Excel

• Minimum 3-5 years post-education relevant professional experience.
• Bachelor's degree in business administration, Finance, or related field, preferably with prior experience in the finance industry in a similar role.
• Must work in US hours and whenever needed by the business including weekends and/or holidays.
• Fluency in English is a must; experience with Salesforce.com is a plus.
• Learns about the business as a contributor to daily operations and understands end-to-end processes.
• Has strong organizational skills with keen attention to detail and ability to multitask.
• Highly motivated with the ability to work independently, with initiative and integrity.
• Has an investigative and proactive approach to problem solving.
• Excellent interpersonal and communication skills, outgoing and confident.
• Accustomed to meeting strict deadlines in a highly pressured environment.
• Establishes and maintains strong working relations with clients and colleagues.
• Knows how to determine the importance of an issue, who to involve, and escalates accordingly.

About MSCI

What We Offer You

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall well-being.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro, and tailored learning opportunities for ongoing skills development.
• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility, and expanded roles.
• We actively nurture an environment that builds a sense of inclusion, belonging, and connection, including eight Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI, we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards, and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To All Recruitment Agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on Recruitment Scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com.