Analyst

JLL; Valle de Chalco Solidaridad; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

JLL is seeking an Analyst in Sustainability Operations to enhance strategy development and client service. The role involves leading teams, optimizing operations, and delivering innovative solutions for clients within the commercial real estate sector. The ideal candidate will possess strong analytical skills, leadership experience, and a background in sustainability initiatives, driving value through strategic priorities.

Servicios

Annual Performance Bonus

Online platform with certified courses for professional development

Formación

• Strong financial acumen required.
• Demonstrated ability to lead teams and manage projects.
• Background in sustainability and operations in the commercial real estate environment.

Responsabilidades

• Develop and deliver sustainable operations strategy and business plan.
• Manage and lead the sustainability practice team.
• Ensure high client satisfaction and performance targets.

Conocimientos

Leadership

Strategic thinking

Analytical skills

Client relationship management

Educación

Bachelor's degree or higher

Descripción del empleo

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

How we support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

Benefits to eligible employees, include:

• Annual Performance Bonus.
• Online platform with certified courses for professional development.

What this job involves

We are currently seeking a dynamic individual for the role of Analyst to join our team:

• Location:CDMX
• Work schedule:Monday to Friday, 9:00 am to 6:00 pm.

What is your day to day?

Strategy Development/Execution:

• Develop and deliver, together with the Energy & Sustainability Services Director, the Nactional Sustainable Operations strategy & business plan.
• Input into the design and implementation of the national platform delivery model that will meet client needs, delivery and quality targets
• Work in partnership with Strategic Account executives to develop account delivery plans to support client retention, cross selling, client satisfaction, and account growth.
• Partner with BD & Marketing on the development of an innovative Sustainable Operations product strategy for the responsible region and/or Market Vertical.

Leadership

• Create a solution-oriented environment whereby the team is consistently seeking to identify leading edge best practices focused on delivering value to the client while working within the process requirements of the account and JLL.
• Partner with Client-Facing and Sales teams to ensure that appropriate renewal strategies are in place.
• Drive consistency of delivery of Sustainable Operations across the conuntry including reporting requirements, policies and procedures.
• Collaborate with BD/Marketing to implement guidelines/tools for and monitor performance of client satisfaction.

People Management:

• Lead existing team of sustainability practitioners and grow the organization in lock-step with our rapid growth trajectory and increasing client demand
• Develop a culture focused on clients, people and teamwork, accountability, continuous improvement and innovation
• Responsible for end-to-end employee management including hiring, onboarding, leading, developing and mentoring team members.
• Diversify and develop workforce to meet evolution of client demand with a strong focus on technology

Relationship Management / Client Service

• Develop and maintain strong working relationships with key clients and with key internal stakeholders (including Business Line Leads, Client Relationship Managers, Sales teams, Account Directors).
• Ensure high level of execution and client satisfaction for all services performed and that the team exceeds targets.
• Effective mobilization (transition) of new client accounts.

Budget & Financial Performance Management

• Accountability for cost management applicable to Platform elements and accountability for cost of Platform elements as percent of revenue
• Responsible for line-item revenue and cost management (full P&L) with an expectation of “knowing your numbers” as related to cost control, expenditures, revenue forecasting, and key financial metrics across the business.
• Fully responsible for “cost-to-serve” and profit metrics for national Sustainable Operations business

The Candidate

The successful candidate will have a strong combination of operations leadership experience, executive presence, transformation skills, the ability to lead multiple & diverse teams, and an ability to collaborate effectively across functions to deliver strategy and business plan. The candidate needs a demonstrable and highly commercial mind-set, strong financial acumen. A logical, structured approach to problem solving and common sense are key.

Experience

• Demonstrated ability to lead account teams, and to steer partners and collaborators through influence.
• Background in Operations & Sustainability in the commercial real-estate environment, including energy efficiency, water and waste reduction, social value, carbon accounting and reporting, energy procurement, and holistic corporate sustainability initiatives.
• Strong experience with sophisticated enterprise customers, with a focus on complex organizations facing multi-constituent sustainability and operations challenges.
• Experience in designing, aligning and successfully executing significant transformation change initiatives from project start to finish
• Commercially and financially astute, strong experience in managing a P&L.
• Excellent analytical and program management skills

Key Competencies

• A leader with exceptional communication skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
• Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
• Strategic in nature, with a strong bias towards transformation and execution
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Operates with a sense of urgency and is decisive
• An authentic leader, stimulates action with a balanced leadership style of control and influence
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location:

On-site –Ciudad de Mexico,MEX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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