Analista Global Network Banking

HSBC; Monterrey; On-site; MXN 300,000 - 540,000; Full time

Job summary

HSBC Holdings plc busca un profesional para apoyar al equipo de GNB en Monterrey. Laborarás apoyando a banqueros con una cartera de clientes complejos, proporcionando soluciones bancarias locales como Cash Management, Payroll, FX y Trade.

Trabajarás para asegurar una gestión proactiva de las relaciones, cumplir con las normas de cumplimiento y mantener datos de clientes actualizados en los sistemas del banco. Se valorará un inglés avanzado y experiencia en banca corporativa.

Qualifications

• Se requiere dominio de inglés avanzado y capacidad de comunicación.
• Experiencia en atención al cliente y banca corporativa.
• Conocimiento de procesos CDD y KYC.

Responsibilities

• Apoyar a 2 banqueros con una cartera de 27–30 clientes, proporcionando soluciones bancarias locales.
• Ejecutar estrategias para gestionar relaciones con clientes y mantener liderazgo en el mercado.
• Mantener información de clientes en los sistemas del banco de forma oportuna y exacta.
• Apoyar el cumplimiento de procedimientos CDD y KYC según la política del grupo.

Skills

Inglés Avanzado

CRM

Atención al Cliente

Banca Corporativa

Tools

CRM

Job description

Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu.

The GNB(Global Network Banking) strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The The GNB(Global Network Banking) business is a significant contributor of revenue to Corporate Institutional Banking (Former GB) and consists of a network of dedicated bankers across more than 50 countries.

Principal Accountabilities and Responsibilities:

Support Bankers in existing and new long-term relationships with the customers, streamlined with Corporate Institutional Banking strategy to be the Leading International Bank.

The GNB(Global Network Banking) is one of the fastest growing businesses in HSBC and a key pillar of our Group Strategy. Despite the ongoing challenging global and regional economic circumstances, the business continues to present a resilient performance. Going forward, Corporate Institutional Banking

is keen to deliver on its strategy to attract the right customers who benefit from our international connectivity. A key priority will be to help bankers to increase revenues while maintaining absolute focus and execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values.

Main Responsibilities:

• Support 2 bankers with a portfolio of 27-30 names of The GNB(Global Network Banking) complex clients to provide them local banking solutions according with its parental guidance; products such as: Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments.


• Follow each Banker effective strategy to manage customer relationships, anticipating customer needs to provide a best in class service to position HSBC as the market leader in this business.


• Help the Team to ensure timely and accurate maintenance of customer information on different bank systems as required. Strong focus on commercial activity and reporting under CRM systems.


• Support bankers to comply with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy.

Advance English

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect.

HSBC employees act by showing integrity with courage, standing firm in what is right. We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”