Analista de Quejas de Cliente

Cardinal Health; Juarez; On-site; MXN 350,000 - 520,000; Full time

Job summary

Cardinal Health is seeking a qualified professional to contribute to our Quality Compliance team in ensuring products and services meet regulatory standards. The role emphasizes leadership in applying processes, sharing knowledge, and guiding teammates while maintaining uncompromised supply chain integrity.

The ideal candidate brings extensive experience in quality compliance, strong problem-solving skills, and the ability to operate independently within the company’s procedures and policies.

Qualifications

• 6+ years of experience in quality compliance or related field.
• High School Diploma, GED or technical certification in related field or equivalent experience.
• Ability to apply knowledge beyond own areas of expertise.

Responsibilities

• Take the lead in applying and teaching new processes to accomplish assignments.
• Demonstrate comprehensive knowledge in a technical or specialty area.
• Translate complex knowledge into actionable solutions for the team.
• Provide guidance to less experienced team members; may have informal team lead responsibilities.

Skills

Quality compliance

Problem solving

Leadership (informal)

Education

High School Diploma or GED

Technical certification preferred

Job description

What Quality Compliance contributes to Cardinal Health

Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Quality Compliance is responsible for the development and deployment of policies, procedures and programs designed to minimize risk, enable compliant business operations, products and services and drive uncompromised supply chain integrity.

Qualifications

• 6+ years of experience, preferred
• High School Diploma, GED or technical certification in related field or equivalent experience, preferred

What is expected of you and others at this level

• Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments
• Comprehensive knowledge in technical or specialty area
• Ability to apply knowledge beyond own areas of expertise
• Performs the most complex and technically challenging work within area of specialization
• Preempts potential problems and provides effective solutions for team
• Works independently to interpret and apply company procedures to complete work
• Provides guidance to less experienced team members
• May have team leader responsibilities but does not formally supervise

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here