Americas Talent & Employer Brand Manager

BrightClaim; Región Centro; Hybrid; MXN 600,000 - 1,000,000; Full time

Job summary

Genpact is seeking a Manager - Communications to lead employer brand, talent marketing, and employee communications across the Americas, with a focus on Latin America. You will craft narratives, shape campaigns, and collaborate with regional teams to engage current employees and attract top tech talent.

You will manage multi-channel campaigns, partner with global and regional teams, and create scalable toolkits to ensure consistent, human, and impactful storytelling across markets.

Qualifications

• Experience in employer branding, talent marketing, or communications in a multinational, technology, consulting, or fast-paced organization.
• Strong understanding of the Latin America talent landscape and cultural nuances across markets.
• Experience supporting communications or employer branding for technology, AI, digital, or innovation-led businesses is strongly preferred.
• Excellent written and verbal communication skills in English, with the ability to adapt tone and messaging for different audiences and channels.

Responsibilities

• Build and run employee communication programs that help people feel informed, connected, and engaged across Americas - not just recipients of updates.
• Support key communication moments including townhalls, leadership messaging, onboarding journeys, culture campaigns, and regional engagement initiatives.
• Create scalable communication toolkits, templates, and content formats that regional and local teams can adapt independently.
• Support time-sensitive or high-visibility communications that require strong judgment, clarity, and attention to detail.
• Shape Genpact’s employer brand strategy across Americas, with an understanding of markets and talent segments.
• Localize messaging and campaigns so they resonate across markets.

Skills

Campaign Development

Campaign Management

Content Strategy

Data Analytics

Data Visualization

Storytelling

Social Media

Strategic Planning

Microsoft Excel

Google Analytics

Microsoft Power BI

Tableau

Salesforce

Project Management

Education

Bachelor’s or Master’s in Communications/Marketing/Journalism/Public Relations

Tools

Salesforce (Software)

Smartsheet

Tableau

Microsoft Power BI (PBI)

Google Analytics

Job description

Genpact is seeking a Manager - Communications to lead employer brand, talent marketing, and employee communications across the Americas, with a focus on Latin America. You will craft narratives, shape campaigns, and collaborate with regional teams to engage current employees and attract top tech talent.

You will manage multi-channel campaigns, partner with global and regional teams, and create scalable toolkits to ensure consistent, human, and impactful storytelling across markets.