Americas Performance & Project Governance Manager

JLL; México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global real estate firm is seeking a Performance & PgMO Lead in Mexico City. This role manages performance management and project governance, focusing on KPIs and process improvement strategies. Ideal candidates possess a bachelor's degree, 5+ years in project management, and strong analytical skills. Join a hybrid team that values diversity!

Servicios

Life insurance and death benefit

Legal benefits: IMSS, vacation time, vacation bonus

Ongoing training via an online platform

Corporate wellness program

Annual Target Bonus

Formación

• 5+ years in project/contract management with performance monitoring.
• Proficient in spoken and written English.
• Experience in process improvement in large matrix organizations.

Responsabilidades

• Monitor contract performance against KPIs and SLAs.
• Analyze data to identify trends and risks.
• Develop process improvement strategies.

Conocimientos

Strong analytical skills

Excellent communication and influencing skills

Technologically savvy

Educación

Bachelor's degree in Business Administration, Architecture, Engineering, or related field

Descripción del empleo

At JLL, we are committed to diversity and inclusion, promoting equal opportunities regardless of disability, sexual orientation, gender identity, sex, race, ethnicity, religion, or physical appearance.

Benefits for eligible employees include:

• Direct hiring by the company
• Base salary
• Legal benefits: IMSS, vacation time, vacation bonus, Christmas bonus
• Life insurance and death benefit
• Ongoing training via an online platform with over 15,000 courses in multiple languages
• Remote counseling services: psychological, medical, nutritional, legal, financial, veterinary
• Wellhub: Corporate wellness program offering gym access, online classes, nutritionists, and more
• Major Medical Insurance
• Food Coupons
• Saving Fund
• Annual Target Bonus

Job Overview:

The Performance & PgMO Lead manages performance management and project governance, ensuring KPIs and SLAs are met, while developing strategies for process improvement and regional results enhancement.

Location: Paseo de la Reforma, Cuauhtémoc, CDMX

Schedule: Monday to Friday, 9 am to 6 pm

Modality: Hybrid

Daily Responsibilities:

• Monitor contract performance against KPIs and SLAs
• Analyze data to identify trends and risks
• Develop process improvement strategies
• Create performance reports and presentations
• Conduct performance reviews and provide recommendations
• Lead project management teams and influence in a matrix organization
• Maintain project compliance and quality standards
• Develop and manage project quality programs
• Establish PMO community across teams
• Align PMO goals with business plans
• Research and implement technology solutions
• Ensure teams have tools, training, and technology
• Standardize processes and implement lean methodologies
• Recruit, develop, and inspire teams
• Mentor project management professionals
• Build client and leadership confidence through executive presence
• Collaborate with teams and vendors
• Deliver excellent client experiences
• Manage expectations and resolve issues

Required Skills and Experience:

• Bachelor's degree in Business Administration, Architecture, Engineering, or related field
• 5+ years in project/contract management with performance monitoring
• Strong analytical skills with complex datasets
• Excellent communication and influencing skills
• Proficient in spoken and written English
• Experience in process improvement in large matrix organizations
• Self-motivated and adaptable
• Technologically savvy with focus on innovative solutions

If this role interests you, we encourage you to apply and share what you bring to the table!