AI Strategy & Design Lead for Enterprise Impact

PALO IT; Terrenos del Lote "Palo Blanco"; Hybrid; MXN 900,000 - 1,300,000; Full time

Job summary

PALO IT in CDMX is seeking an AI Business Partner & Design Manager to bridge business goals and design execution, helping clients move from AI ambition to shipped outcomes. This client-facing role requires collaboration with stakeholders to frame AI's value and lead design work that results in impactful products.

You will facilitate AI workshops, define strategies, mentor designers and AI specialists, and contribute to business development.

Qualifications

• Fully bilingual in Spanish and English (client-facing).
• Experience in product design, AI strategy or business transformation.
• Proven facilitation skills with senior stakeholders.
• Hands-on experience with AI tools and platforms.
• Ability to lead cross-functional teams without formal authority.

Responsibilities

• Facilitate AI discovery and prioritization with client leadership by designing and running workshops that map opportunities across businesses.
• Partner with client stakeholders to define AI strategies linked to business goals, translating them into actionable roadmaps for delivery teams.
• Lead design initiatives end-to-end, using design thinking and usability testing to ground decisions in evidence.
• Identify AI applications across industries, guiding clients through adoption focusing on change management and scalability.
• Coordinate and mentor designers and AI specialists from delivery squads, setting high standards for work produced.
• Engage hands-on with AI tools to prototype, demonstrate, and validate proposals.
• Analyze market trends and user insights to inform design strategies meeting genuine needs with viable technology.
• Champion responsible AI practices concerning privacy, security, and accessibility, raising standards internally and externally.
• Support business development by shaping proposals and engaging in commercial conversations to expand existing accounts.

Skills

Bilingual Spanish-English

8+ years exp

Facilitation skills

AI tools experience

Cross-functional leadership

Excellent communication

Client relationship mgmt

Responsible AI knowledge

Tools

AI platforms

Job description

PALO IT in CDMX is seeking an AI Business Partner & Design Manager to bridge business goals and design execution, helping clients move from AI ambition to shipped outcomes. This client-facing role requires collaboration with stakeholders to frame AI's value and lead design work that results in impactful products.

You will facilitate AI workshops, define strategies, mentor designers and AI specialists, and contribute to business development.