AI Agent Platform Engineer

Siena AI; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Equity or stock grants

Learning budget

AI-tools access

Descripción de la vacante

Siena AI in Mexico City is seeking a dedicated problem solver to tackle complex customer issues. In this role, you'll take ownership of challenges from diagnosis to resolution, ensuring improved product quality through automation and effective customer interaction.

The ideal candidate will have strong debugging skills in AI workflows and a backend development background, with a passion for building systems that prevent future issues. We offer a competitive salary, equity options, and a collaborative work environment.

Formación

• Able to solve problems end to end, from diagnosis to resolution.
• Experience in debugging AI agents and workflows.
• Ability to communicate effectively with customers.

Responsabilidades

• Own hard problems and provide end-to-end solutions.
• Diagnose and debug issues with the product.
• Build automation for recurring issues.

Conocimientos

Problem-solving

Customer communication

Automation building

AI workflow debugging

JavaScript debugging

SQL proficiency

Educación

Experience in Software Engineering

Herramientas

Node.js

TypeScript

React

PostgreSQL

Descripción del empleo

Siena AI in Mexico City is seeking a dedicated problem solver to tackle complex customer issues. In this role, you'll take ownership of challenges from diagnosis to resolution, ensuring improved product quality through automation and effective customer interaction.

The ideal candidate will have strong debugging skills in AI workflows and a backend development background, with a passion for building systems that prevent future issues. We offer a competitive salary, equity options, and a collaborative work environment.