AI Agent Engineer (Mexico)

Nutanix, Inc.; Ciudad de México; Hybrid; MXN 900,000 - 1,500,000; Full time

Job summary

Nutanix, Inc. in Mexico City is seeking a hands-on AI Systems Engineer on the Revenue Operations AI team. You will turn sales, partner, and customer-success use cases into working AI prototypes within days, then harden those that prove value into production tools.

You will work with sellers and sales leaders to scope use cases, define success metrics, and ship a working prototype rapidly. You will design agents and reusable skills across platforms and connect data across CRM, CPQ, data

Qualifications

• 5+ years in software engineering, data engineering, solutions engineering, or a similar hands-on technical role.
• 2 years building LLM-powered applications or agents.
• Strong Python and SQL. Comfortable with REST APIs, webhooks, OAuth, JSON, and at least one cloud platform (AWS, Azure, or GCP).
• Hands‑on experience with at least 3 agentic or skill‑building platforms: Salesforce Agentforce, Microsoft Copilot Studio, Google Gemini Enterprise, Anthropic Claude (Skills, MCP, Claude Code), OpenAI (Agents SDK, custom GPTs), or open frameworks such as LangGraph.
• Experience connecting AI systems to enterprise data: CRM, data warehouses (Snowflake, Databricks, or BigQuery), document stores, and third‑party APIs, including retrieval design (chunking, embeddings, vector search).
• Practical understanding of evaluation, prompt and context design, tool calling, and the security issues specific to agents, such as prompt injection and over‑permissioned tools.
• Ability to translate a sales or operations problem into a scoped technical build, and to explain trade‑offs to non‑technical leaders in plain language.
• Excellent verbal and written English communication skills.
• Bachelor's degree in Computer Science, Engineering, Data Science, or equivalent practical experience.

Responsibilities

• Take a revenue use case from a conversation to a working prototype within days, prove its value with real users and data, and then either harden it or retire it.
• Work with our AI Product Manager to engage with our sales org, scope use cases, define the success metric, and ship a working prototype within days.
• Design and build agents and reusable skills on multiple vendor platforms, choosing the right tool per use case.
• Package recurring workflows as reusable skills, prompts, and templates that sellers and other builders can run themselves.
• Connect agents to internal systems of record such as CRM, CPQ, billing and bookings, the data warehouse, product telemetry, support cases, and knowledge bases.
• Integrate external sources such as intent and enrichment providers, firmographic data, earnings filings, and news, and reconcile them with internal account records.

Skills

Python

SQL

REST APIs

OAuth

JSON

English communication

Cloud platforms (AWS/Azure/GCP)

Education

Bachelor's degree in Computer Science, Engineering, Data Science, or equivalent

Tools

Salesforce Agentforce

Microsoft Copilot Studio

Google Gemini Enterprise

Anthropic Claude (Skills, MCP, Claude Code)

OpenAI (Agents SDK, custom GPTs)

LangGraph

Job description

Sales Strategy & OperationsMexico City,MexicoReq.Num.: 32366

Nutanix Revenue Operations is seeking at Mexico a hands-on AI Systems Engineer to turn sales, partner, and customer-success use cases into working AI prototypes in days, then harden the ones that prove value into production tools.

About the team

You will sit on the Revenue Operations AI team and work directly with sellers, sales leaders, deal desk, forecasting, partner operations, and IT. You will build agents, reusable skills, and data connections across multiple vendor platforms, connecting internal systems (CRM, CPQ, data warehouse, knowledge bases, collaboration tools) with external data sources. You will be measured by working software in users' hands and the time it saves the revenue organization, not by slide decks.

Your role

Your core job is to take a revenue use case from a conversation to a working prototype within days, prove its value with real users and data, and then either harden it or retire it.

Rapid prototyping of AI use cases

• Work closely with our AI Product Manager to engage with our sales org, to scope use cases, define the success metric, and ship a working prototype within days.

Agents and reusable skills across platforms

• Design and build agents and reusable skills on multiple vendor platforms, choosing the right tool per use case.
• Package recurring workflows as reusable skills, prompts, and templates that sellers and other builders can run themselves.

Data connectivity, internal and external

• Connect agents to internal systems of record such as CRM, CPQ, billing and bookings, the data warehouse, product telemetry, support cases, and knowledge bases.
• Work with MCP servers, APIs, and connectors that provide agents governed, permission-aware access to revenue data.
• Integrate external sources such as intent and enrichment providers, firmographic data, earnings filings, and news, and reconcile them with internal account records.

Required qualifications

• 5+ years in software engineering, data engineering, solutions engineering, or a similar hands-on technical role, 2 years building LLM-powered applications or agents.
• Shipped at least five AI agents or LLM workflows used by real business users on real data, not demos only. Be ready to walk us through one end to end.
• Strong Python and SQL. Comfortable with REST APIs, webhooks, OAuth, JSON, and at least one cloud platform (AWS, Azure, or GCP).
• Hands‑on experience with at least 3 agentic or skill‑building platforms: Salesforce Agentforce, Microsoft Copilot Studio, Google Gemini Enterprise, Anthropic Claude (Skills, MCP, Claude Code), OpenAI (Agents SDK, custom GPTs), or open frameworks such as LangGraph.
• Experience connecting AI systems to enterprise data: CRM, data warehouses (Snowflake, Databricks, or BigQuery), document stores, and third‑party APIs, including retrieval design (chunking, embeddings, vector search).
• Practical understanding of evaluation, prompt and context design, tool calling, and the security issues specific to agents, such as prompt injection and over‑permissioned tools.
• Ability to translate a sales or operations problem into a scoped technical build, and to explain trade‑offs to non‑technical leaders in plain language.
• Excellent verbal and written English communication skills.
• Bachelor's degree in Computer Science, Engineering, Data Science, or equivalent practical experience.

Preferred qualifications

• Experience in or alongside a Revenue Operations, Sales Operations, or GTM Systems team at an enterprise software company.
• Working knowledge of Salesforce data models (opportunities, accounts, quotes, forecasts) and CPQ or quote‑to‑cash processes.
• Work with and operated an MCP server or comparable tool layer that gives agents governed access to a business system.
• Experience with integration and automation platforms such as Workato, MuleSoft, n8n, or Power Automate.
• Experience with conversation intelligence (Gong or similar), enrichment providers (ZoomInfo, 6sense, Clay), and enterprise search (Glean or similar)
• Built a lightweight front end (Streamlit, React, or Slack and Teams apps) so non‑technical users can run agents without training.
• Familiarity with hybrid cloud and infrastructure concepts, which helps in understanding Nutanix products and customers.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in‑person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in‑office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team‑specific guidance and norms will be provided by your manager.

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Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Aff… Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [e-mail] .