Agents, Front Office

Kerzner International; El Monteon; On-site; MXN 201,000 - 268,000; Full time

Job summary

One&Only Mandarina is seeking an Agent Front Office to manage guest arrivals and departures in line with our standards, ensuring a memorable, seamless experience for every guest.

Join a brand that values warmth, anticipation and imaginative guest journeys, and contribute to creating Amazing Experiences and Everlasting Memories in Riviera Nayarit.

Responsibilities

• Check in and check out guests according to established standards.
• Develop a team working environment to offer service according to the highest quality standards our guests deserve.

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Job.

As an Agent Front Office you will be Responsible for the Check in and Check out of our guests according to our established standards by One&Only Mandarina. Develop a team working environment to offer a service according to the highest quality standards our guest deserve.

About You

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.