Agente De Call Center /Home Office/ Bilingüe

Buscojobs México; Jalisco; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading recruitment platform is seeking a Call Center Agent to handle calls for a loan sales team servicing a prominent enterprise in the US. The ideal candidate will possess exceptional English skills and thrive in a fast-paced environment. Responsibilities include managing calls, resolving customer inquiries, and achieving individual and team goals. This role offers a competitive salary and requires in-person presence in Jalisco.

Servicios

Bonus Structure based on sales volume performance

Formación

• Previous experience in a call center environment is essential.
• At least 1 year of experience in sales.
• Excellent verbal communication skills.

Responsabilidades

• Manage incoming calls related to loan services.
• Provide outstanding customer service.
• Work collaboratively in a fast-paced environment.

Conocimientos

Exceptional English language skills

Conflict management skills

Goal-oriented mindset

Customer service skills

Educación

High School Diploma

Descripción del empleo

Call Center Agent

Location: Zapopan, Jalisco

Status: Hoy

Become an integral part of our team as you handle calls to facilitate loan sales for a prominent enterprise in the United States. We are seeking enthusiastic individuals with exceptional English language skills who are passionate about contributing to our success. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities

• Efficiently and professionally manage incoming calls related to loan services.
• Provide outstanding customer service, ensuring a positive experience for every caller.
• Manage conflicts effectively to maintain customer satisfaction.
• Work collaboratively in a fast-paced environment while achieving individual and team goals.

Qualifications

• Previous experience in a call center environment is essential.
• A minimum of 1 year of experience in sales.
• Familiarity with various call center platforms.
• Excellent verbal communication skills with a strong command of English.
• A proven track record of delivering exceptional customer service.
• Ability to thrive under pressure and meet deadlines.
• Strong conflict management skills.
• Goal-oriented mindset with a drive for success.

Additional Benefits

• Bonus Structure: One month on, one month off, based on sales volume performance.

Work Hours

• Monday to Friday: 8 AM to 5 PM or 9 AM to 6 PM
• Saturday: 8 AM to 5 PM

Salary Range

$16,000 to $7,000, commensurate with experience. Pay: $1,000.00 - 17,000.00 per month

Work Location

In person

Expected Start Date

27/02/2025

Call Center Agent (Demo Setter)

Location: Puerto Vallarta

Dealership Performance 360 is a growing industry leader in customer relationship management. Our office in Puerto Vallarta is assembling an appointment setting team dedicated to making calls, generating interest in our company, learning about the industries we serve and scheduling demos for our sales reps.

What we’re looking for

• A confident go-getter
• A motivated self-starter who is ready to hit the ground running
• Someone with positive energy who can make connections with potential clients
• Experience with cold calling is helpful

Job functions & requirements

• Schedule demos for potential customers to learn about our product
• Make 70+ outbound calls per day
• Perfect/advanced English proficiency (verbal & written)
• Very comfortable communicating with clients in English
• Must have a strong phone presence
• Basic computer skills
• Positive attitude
• Willingness to learn

Work hours and environment

• Monday through Friday
• This is an office role / not a remote position
• Casual office environment
• Office is located 5 mins from the airport
• Work hard, play hard culture

Benefits

• Law benefit
• Competent salary + Commissions
• Monday - Friday

Application

Please reply to this ad with a resume IN ENGLISH

Salary

$13,000.00 - $15,000.00 per month

Job Type

Full-time, Permanent

Home-based Online English Teacher (Spanish)

Location: Hoy

This role involves conducting online English lessons to clients, including business professionals and executives. You will teach from home and may work with learners such as CEOs, senior managers, scientists, doctors, lawyers, and other professionals.

Requirements

• Passion for teaching
• Energetic, pleasant, and engaging
• Excellent English communication skills (oral and writing)
• Fluent in Spanish (B1 to C2 or equivalent)
• College/bachelor’s degree is required
• At least 3 years of corporate experience and 1 year of adult teaching experience
• Willing to teach video classes
• Comfortable using online teaching platforms
• Fluency in other languages is a plus
• Work from home capability and a quiet workspace

Technical & Work Requirements

• PC or Mac with internet
• Noise-cancelling headset with microphone
• High-speed Internet (10 Mbps down/up)
• Webcam

Operating System (minimum)

• Windows 10 or higher
• Mac OS 10.12.6 or higher
• Intel Core i5/i7 or equivalent
• 8 GB RAM
• 10 GB available disk space

Work hours

• 30-40 hours per week
• 5-6 days per week
• Any days as long as total hours meet weekly requirement

Additional requirements

Job Types: Full-time, Contract

Education & Experience

• Bachelor's degree preferred
• Teaching: 2 years preferred
• Corporate or Business: 3 years preferred

Language

• English required
• Spanish required

Customer Support Representative

Location: Guadalajara, Mexico

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

Customer Support Representative

Location: Guadalajara, Mexico

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

Customer Support Representative

Location: Guadalajara, Mexico

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

Customer Support Specialist

The role involves providing exceptional assistance to customers via phone and proactive issue resolution. Key responsibilities include converting customers into advocates for the organization.

Qualifications

• 1-3 years of relevant work experience
• Superior telephone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multitask, organize, and prioritize effectively
• Opportunity to make a positive impact on customers’ lives
• Professional growth in a dynamic environment

Customer Support Associate

Location: Guadalajara, MX

Position: Customer Support Associate

What You’ll Be Doing

• Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and action plans to internal sales team staff
• Order entry and maintenance, manage inbound customer orders, set up MyArrow accounts, and maintain PCPRCE 2 for contract pricing
• Support sales team with direct customer contact, including coordinating reports and acting as first escalation after expedites
• Work with Asset team to process orders and resolve customer issues in a timely manner

What You’ll Need

• Typically requires a 2-year degree and 2-4 years of experience or high school graduate with related experience
• 1-3 years of customer service experience
• Intermediate knowledge of Microsoft Excel
• Ability to communicate fluently in English

What’s In It For You

Competitive compensation and solid benefits, including various plans and perks.

• 30 days Christmas bonus
• 40% vacation premium
• 10 vacation days
• Savings Fund
• Life Insurance
• Healthcare Insurance
• Food & Restaurant Vouchers
• Growth Opportunities
• And more

Annual Hiring Range

MXN 16,325.00 - 19,800.00 monthly

Location

MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type

Full time

Job Category

Business Support