AdOps Solutions

Latitude Digital Marketing; Ciudad de México; Híbrido; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

Une entreprise de marketing numérique de premier plan recherche un spécialiste des solutions Ad Tech pour renforcer leur équipe. Le candidat sera responsable de la prise en charge des clients Google Marketing Platform, en fournissant un soutien technique et en maintenant des relations solides. Un bon niveau d'anglais est requis, accompagné d'une expertise approfondie des plateformes de marketing numérique.

Servicios

Fonds d'épargne avec contribution de l'entreprise

Environnement de travail personnalisé et flexible

Journée de développement personnel chaque mois

Assurance santé privée incluant soins visuels et dentaires

Formación

• Maintenir les certifications à jour sur DV360, SA360, CM360 et GA4.
• Gérer et résoudre des tickets efficacement en respectant les délais de SLA.
• Capacité à travailler de manière autonome tout en soutenant l'équipe.

Responsabilidades

• Résoudre les questions fondamentales liées à la plate-forme (CM/DV/SA).
• Effectuer les tâches de création de comptes pour l'intégration.
• Compléter des audits de base pour les produits GMP.

Conocimientos

Expert Platform Knowledge

Process & Efficiency

Collaboration

Client-Centric Approach

Communication

Accountability & Ownership

English Proficiency

Descripción del empleo

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

As Ad Tech Solutions, you will play a pivotal role in the success of the Partnership team, by being a platform specialist across DV360, CM360, SA360 and resolving platform questions logged via our ticketing system by our clients.
In this role, you will onboard, and support Google Marketing Platform (GMP) clients, driving strong relationships while ensuring they receive best-in-class service and adhering to ticket SLAs and best practices.

Role Responsibilities:

Platform Expertise & Technical Support
● Resolve basic platform (CM/DV/SA) questions, including user access, creative approvals, and
spend issues.
● Complete account build tasks (e.g., Advertiser creation, linking, floodlight/audience creation)
for platform onboarding and implementation.
● Ability to complete scorecards and basic audits for GMP products

Qualifications

• Expert Platform Knowledge – Maintain up-to-date certifications across all GMP platforms (DV360, SA360, CM360) and GA4, ensuring alignment with Jellyfish’s GMP certification requirements.
• Process & Efficiency – Adhere to best practices in service delivery, efficiently managing and resolving tickets within SLA timeframes through strong prioritization and time management skills.
• Collaboration – Actively contribute to a supportive, high-performing team environment, fostering knowledge sharing and teamwork.
• Client-Centric Approach – Develop a deep understanding of client challenges, demonstrating a solution-oriented mindset and strong client-facing capabilities.
• Communication – Exhibit clear, concise, and effective communication skills to identify challenges, articulate solutions, and engage with stakeholders at all levels.
• Accountability & Ownership – Work independently while maintaining strong collaboration within a team, ensuring reliability, responsibility, and timely task completion.
• ENGLISH PROEFICIENT (UPPER INTERMEDIATE LEVEL AT LEAST).

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn with unlimited online courses

Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [emailprotected] .