Administrative Assistant - Full Time Home Office

Human Quality.; Región Centro; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading recruitment agency in Jalisco is looking for a proactive Administrative Assistant who is bilingual in English and Spanish. In this role, you will support both business and personal tasks, manage calendars, and assist with health plan benefits. Key qualifications include strong communication skills and proficiency in Microsoft 365. The position offers a competitive salary, statutory benefits, and a work-from-home option.

Servicios

Statutory benefits

Competitive salary

Work equipment provided

Work from home

Regular work schedule

Formación

• Bilingual in English and Spanish is required.
• Strong customer service and communication skills are essential.
• Positive attitude and eagerness to learn are important.

Responsabilidades

• Provide administrative support, including data entry and reports.
• Maintain CRM data accurately and up to date.
• Manage business and personal calendars and scheduling.

Conocimientos

Bilingual in English and Spanish

Strong customer service and communication skills

Positive, adaptable, and eager to grow

Proficient in Microsoft 365

Familiarity with CRM platforms

Knowledge of health insurance

Descripción del empleo

Overview

We are seeking a proactive, detail-oriented, and flexible Administrative Assistant to support both business and personal needs. You will play a key role in ensuring the smooth operation of calendars, communications, and member support.

Responsibilities

• Provide administrative support, including data entry, reports, and outbound calls.
• Maintain CRM data accurately and up to date.
• Learn plan benefits for Health Insurance Companies.
• Manage business and personal calendars.
• Perform light accounting duties.
• Organize meetings, send reminders, and coordinate company events.
• Conduct outbound welcome, quarterly, and birthday calls.
• Assist members with value-added health plan benefits (e.g., ordering OTC products).
• Support personal scheduling such as family calendar and travel arrangements.
• Collaborate with Agents to gather information for reports.
• Handle inbound/outbound calls and email outreach.
• Provide daily check-ins with CEO.
• Take accurate meeting notes and manage follow-ups.

Qualifications

• Bilingual in English and Spanish (required)
• Strong customer service and communication skills
• Positive, adaptable, and eager to grow
• Proficient in Microsoft 365 (Excel, PowerPoint, Outlook, Word, OneDrive, Teams)
• Familiarity with CRM platforms
• Knowledge of health insurance (preferred, not required)

Benefits

• Statutory benefits
• Competitive salary
• Work equipment provided
• Work from home
• Work schedule: Monday to Friday, from 8:00 AM to 5:00 PM PST