Administrative Assistant

Kuadra Support; Hermosillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una organización de servicios profesionales busca un Asistente Administrativo proactivo y motivado para unirse a su equipo. En este papel, serás responsable de proporcionar soporte administrativo integral, gestionar la comunicación con los clientes y asegurar un servicio excepcional. Se requiere que el candidato sea bilingüe en español e inglés y tenga un enfoque en la atención al cliente. Ofrecemos un entorno de trabajo cómodo y un equipo amigable, ideal para aquellos que buscan una posición a largo plazo en un entorno dinámico. Si eres una persona organizada y con iniciativa, ¡esta es la oportunidad perfecta para ti!

Servicios

Salario competitivo basado en la experiencia

Ambiente de trabajo cómodo

Equipo amigable

Formación

• Bilingüe en español e inglés con al menos 2 años de experiencia.
• Habilidades excepcionales de servicio al cliente son preferibles.

Responsabilidades

• Proporcionar soporte administrativo y atención al cliente excepcional.
• Gestionar calendarios, programar reuniones y ayudar con la facturación.

Conocimientos

Comunicación efectiva

Iniciativa

Atención al cliente

Educación

Título profesional

Herramientas

Microsoft Office

Sistemas de gestión de clientes

Descripción del empleo

Kuadra Support is a professional services organization with an accounting focus that serves companies based in the U.S. through a Nearshore infrastructure.

We are seeking a proactive and self-motivated full-time Administrative Assistant to join our team. This position requires a bilingual individual (Spanish/English) to work in an office environment.

The ideal candidate for this position will demonstrate high standards, excellent communication skills, and the ability to take initiative and prioritize daily tasks.

Essential Duties and Responsibilities

• Provides on-boarding support for new clients – contacts clients by phone to assist with billing and systems set-up
• Manage calendars and schedule meetings with clients
• Follow up on past-due client accounts receivable
• Provide general administrative support, including billing, data entry, filing extensions, and electronic filing of forms
• Assist with returning phone calls, preparing written correspondence, and communicating with clients by email
• Assist with travel arrangements
• Provide administrative support to assigned partners and senior management, including filing, scanning, and copying documents
• Prepare reports and records
• Provide exceptional customer service, support, and follow-up for clients by phone and email
• Perform other duties as assigned, including backing up administrative team colleagues

Qualifications

• Ability to speak, read, and write in both Spanish and English
• Professional Degree
• Minimum of two years of related experience
• Exceptional customer service skills (preferred)

What´s on Offer

• Competitive salary, based on experience
• Full-time, long-term position
• Comfortable working environment and a friendly team

Work schedule

• Monday to Friday