Admin Coordinator (JOB ID:DAVJFC)

Inside Out; México; Presencial; Jornada completa

Descripción de la vacante

A leading construction client is hiring an Admin Coordinator to support daily operations in a bilingual role. The position requires strong administrative and customer service skills, managing CRM systems and assisting with lead follow-ups, while providing excellent service to clients. Ideal candidates will be detail-oriented and possess a proficiency in digital tools like Excel and Google Docs, preferably with experience in the construction or home services industry.

Formación

• Proven experience with CRMs and scheduling tools.
• Proficiency in Excel and Google Docs.
• Detail-oriented with excellent organizational skills.

Responsabilidades

• Manage and update CRM.
• Schedule appointments and coordinate lead follow-ups.
• Provide professional customer service via phone, text, and email.

Conocimientos

Bilingual (English/Spanish)

Customer service

Administrative tasks

CRM management

Attention to detail

Herramientas

Excel

Google Docs

Descripción del empleo

C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"

JOB INFO
Job Title	Admin Coordinator
JobID	DAVJFC
Industry	Construction (Concrete)
Location	LATAM
Status	Full Time
Work Schedule	09:00 AM to 05:00 PM EDT
Pay rate	$7 - $8/hr
Target Start	ASAP

JOB DETAILS

About the Client: The client is a trusted concrete contractor with over a decade of experience serving residential and commercial clients. They specialize in high-quality flatwork and offer a wide range of concrete services, including driveways, patios, sidewalks, and custom projects. Known for their professionalism, reliability, and attention to detail, the client takes pride in delivering durable, top-tier results that enhance outdoor spaces.

About the Role: The client is hiring a bilingual (English/Spanish) Admin Coordinator with strong administrative, customer service, and technical skills. This role is essential to the smooth operation of the business, supporting day-to-day functions such as CRM management, appointment scheduling, lead follow-up, digital document handling, and general office organization.

Key Responsibilities

• Manage and update CRM (Housecall Pro experience is a plus, but not required)
• Schedule appointments and coordinate lead follow-ups
• Provide professional and friendly customer service via phone, text, and email
• Prepare and send estimates, invoices, and certificates
• Organize digital documents and maintain inbox and email systems
• Support internal office tasks to keep the business running efficiently
• Track and support sales activity with accuracy and attention to detail
  
  

Qualifications

• Nice to have (but not required): Bilingual in English and Spanish, with strong communication skills in both languages.
• Proven experience with CRMs, scheduling tools, and digital admin tasks
• Proficiency in Excel, Google Docs, and email/calendar management
• Strong customer service and/or sales support background
• Detail-oriented with excellent organizational skills
• Construction or home services industry experience is a plus, but not required
• Based in Latin America preferred due to cultural and language alignment