We are looking for an AP Team Lead who will be part of the Invoice processing and payment team, whose primary responsibility is to manage the overall functions of the accounts payable team. That includes timely processing and payment of invoices to vendors. The role also encompasses the responsibility of timely response to internal/external queries, including activities like month-end close. Strong knowledge of SAP and Ariba is a must-have.
Key Responsibilities include:
- In-depth knowledge of overall accounts payable activities i.e. invoice processing, payment disbursement, vendor management, travel expenses settlement, month-end, and reconciliation activities regarding accounts payables.
- Responsible for responding to queries of clients and suppliers and ensuring timely payment disbursement to all vendors.
- Ensure all AP processes are in accordance with the Company’s Policy and Internal Controls to minimize/eliminate errors; audit and review work for accuracy and compliance.
- Assist Supervisor in establishing SLAs and adhering to them where needed; continually review current processes & procedures and evaluate efficiency to meet or exceed those SLAs.
- Provide timely reports and dashboards on key performance indicators (KPI's), compliance, and non-compliance areas.
- Continually evaluate & update SOPs and ensure that processes adhere to them.
- Continually evaluate and share AP best practices/guidelines among the team.
- Analyze and resolve complex problems presented by subordinates, and escalate appropriately to senior management.
- Facilitate resolution of customer grievances in a timely manner and ensure superior levels of service promises are met.
- Lead the “Knowledge Transfer” phase of Transition.
- Handle internal, transactional, and statutory audits and perform backup duties for team members, as necessary.
- Manage daily operations and activities of the Accounts Payables resources team and ensure all KRAs are met.
- Manage HR-related matters for direct reports.
- Maintain a good team environment, identifying and recognizing team efforts, and promoting activities that build rapport within the team.
- Identify opportunities for the team to own greater responsibilities and create transition plans where required.
- Manage escalations, identify root causes, and implement process improvements and controls.
Training & Project Management:
- Identify learning and development needs of team resources, creating and facilitating appropriate internal learning materials, and actively supporting ongoing development & growth initiatives.
- Develop and be accountable for project work plans, ensuring all tasks are delivered in a timely/cost-effective manner, anticipating scope issues and obtaining agreement on changes to the work plan.
Key Performance Parameters:
- Turnaround time for invoice processing
- Volume of invoices processed in a month
- Accuracy of invoices processed
- Speed of response to internal/external queries
Essential Knowledge and Analytical Skills:
- MS Word/Excel/Outlook/SAP
- Fluent in business English and Spanish; both written and verbal communication skills essential.
- Good team player & process-driven person
Managerial and Soft Skills:
- Strong training/facilitation skills with experience in developing instructional materials and documentation
- Demonstrated ability to manage toward optimal utilization of resources
- Ability to embrace ambiguity and be an effective change leader
- Self-starter, ability to work independently, using excellent business judgment
- Strong commitment to integrity, internal controls, and data privacy
- Service-minded leader with extensive background in leading and developing large cohesive teams