We are looking for a AP Team Lead who will be part of the Invoice processing and payment team, whose primary responsibility is to manage the overall functions of the accounts payable team. That includes timely processing and payment of invoices to vendors. The role also encompasses the responsibility of timely response to internal/external queries and includes activities like month-end close. Strong knowledge of SAP and Ariba is a must have.
Key Responsibilities include:
- In-depth knowledge of overall accounts payable activities i.e. invoice processing, payment disbursement, Vendor Management, Travel Expenses settlement, month-end and reconciliation activities regarding accounts payables.
- Responsible for responding to queries of clients and suppliers and ensuring timely payment disbursement to all vendors.
- Ensure all AP processes activities are in accordance with Company’s Policy and Internal Controls are in place to minimize/eliminate errors; audit and review work for accuracy and compliance.
- Assisting Supervisor to establish the SLAs and adhere to same where needed, continually reviewing current processes & procedures and evaluating efficiency to meet or exceed those SLAs.
- Provide timely reports and dashboards on key performance indicators (KPI's), compliance and non-compliance areas.
- Continually evaluate & update SOPs & ensure that processes adhere to them.
- Continually evaluate and share AP Best Practices/Guidelines among the team.
- Analyze and resolve complex or difficult problems presented by subordinates, and escalate appropriately to senior management.
- Facilitate resolution of customer grievances in a timely manner and ensure superior levels of service promises are met.
- Ability to lead the “Knowledge Transfer” phase of Transition.
- Handle Internal, Transactional and Statutory audits and perform backup duties for team members, as necessary.
Management & Leadership:
- Ability to manage the daily operations and activities of Accounts Payables resources team and ensure all KRAs are met.
- Ability to manage HR related matters for the direct reports.
- Take the lead in maintaining a good team environment, identifying and recognizing team efforts, and promoting activities that build rapport within the team.
- Identify opportunities for the team to own greater responsibilities and create transition plans where required.
- Manage escalations, identify root causes and come up with process improvements and put controls in place.
Training & Project Management:
- Identify learning and development needs of team resources, creating and facilitating appropriate internal learning materials and actively supporting ongoing development & growth initiatives.
- Develop and be accountable for Project work plans, ensuring all tasks are delivered in a timely/cost-effective manner, anticipating scope issues and obtaining agreement on changes to work plan.
Key Performance Parameters:
- Turn Around Time for Invoice Processing
- Volume of invoices processed in a month
- Accuracy of invoices processed
- Speed of response to internal/external queries
Essential Knowledge and Analytical Skills:
- MS Word/Excel/Outlook/SAP
- Fluent in business English and Spanish; both written and verbal communication skills essential.
- Should be a good team player & process-driven person.
Managerial and Soft Skills:
- Strong training/facilitation skills with experience in developing instructional materials and documentation.
- Demonstrated ability to manage toward optimal utilization of resources.
- Ability to embrace ambiguity and be an effective change leader.
- Self-starter, ability to work independently, using excellent business judgment.
- Must demonstrate a strong commitment to integrity, internal controls, and data privacy.
- Service-minded leader with extensive background in leading and developing large cohesive teams.