Account Manager - Latam Market

Hantec Markets; Cancún; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A multinational financial broker is looking for an experienced Account Manager in Cancún. This full-time on-site role involves managing client relationships, offering trading support, and onboarding new clients. The ideal candidate should have B2B experience, strong customer service skills, and a good knowledge of financial products. Familiarity with MetaTrader platforms and fluency in Spanish are essential. Join our team and contribute to enhancing clients' trading experiences.

Formación

• Proven experience working in B2B environments with long-term clients.
• Solid knowledge of financial products such as Copy Trading and PAMM systems.
• Ability to address client inquiries effectively.

Responsabilidades

• Manage client relationships and provide exceptional customer service.
• Offer trading support and assist in onboarding new clients.
• Ensure compliance with regulations and enhance clients' trading experience.

Conocimientos

Client Relationship Management

Customer Service

Trading Support

Financial Markets Knowledge

Strong Communication

Regulatory Compliance

Problem-solving

Team Collaboration

Fluency in Spanish

B1 - B2 English

Herramientas

MetaTrader platforms

Descripción del empleo

Company Description

Founded in Hong Kong in 1990, the Hantec Group has grown into a multinational financial broker with a strong presence across Asia and beyond. Listed on the Hong Kong Stock Exchange in 2000, Hantec Group operates in various fields, Hantec Markets was established in Sydney, followed by the opening of its flagship office in London in 2010. Today, Hantec Markets operates across seven regulated entities and eighteen offices worldwide. The company is committed to providing a transparent, fair, and secure trading environment for its clients.

Role Description

This is a full-time on-site role for an Account Manager, located in Cancun. The Account Manager will be responsible for managing client relationships, providing exceptional customer service, offering trading support, and assisting in onboarding new clients. The role involves addressing clients' inquiries, maintaining up-to-date knowledge of financial markets, and ensuring compliance with regulations. The Account Manager will work closely with other teams to enhance clients' trading experience and contribute to the growth of the business.

Additionally, the candidate must have proven experience working in B2B environments with long-term clients, as well as solid knowledge of financial products such as Copy Trading and PAMM systems. Familiarity with MetaTrader platforms is also required.

Qualifications

• Client Relationship Management and Customer Service skills
• Experience in Trading Support and Financial Markets
• Strong Communication and Interpersonal skills
• Knowledge of Regulatory Compliance
• Excellent problem-solving and multitasking abilities
• Ability to work independently and as part of a team
• Fluency in Spanish and B1 - B2 English