Account Manager, Coursera for Campus

Coursera; México; A distancia; MXN 1,290,000 - 1,659,000; Jornada completa

Descripción de la vacante

An online education platform is seeking an Account Manager to drive renewals and expansion revenue within educational institutions. This role requires 6+ years of sales experience, proven relationship-building skills with university leaders, and fluency in English and Spanish. The position involves collaboration with various stakeholders and requires occasional travel. Competitive benefits and flexibility offered.

Servicios

Flexible working conditions

Virtual onboarding process

Career development opportunities

Formación

• 6+ years of experience in a sales-related role selling to educational institutions.
• Proven experience managing a sales quota and negotiating contracts.
• Experience selling to university leadership.

Responsabilidades

• Drive renewals and expansion revenue with installed accounts.
• Engage with education leaders and manage sales processes.
• Identify and execute on expansion opportunities.

Conocimientos

Sales experience

Negotiation skills

Relationship building

Business fluency in English and Spanish

Presentation skills

Descripción del empleo

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with183 million registered learners as of June 30, 2025. Coursera partners withover 350 leading university and industry partnersto offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview

The Account Manager, Coursera for Campus is responsible for driving renewals and expansion revenue with installed priority accounts. This position involves managing renewals and identifying opportunities for revenue growth through expansion within existing accounts.

The Account Manager will engage with university presidents, provosts, chancellors, deans and faculty, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

Responsibilities

• Ensure timely renewals and drive targeted 30% growth rate within existing assigned accounts
• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools, as well as other business buying personas within your aligned account base
• Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team
• Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with installed clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas
• Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases
• Stay informed about evolving business and technology challenges faced by clients

Basic Qualifications

• 6+ years of experience in a sales, demand generation or sales related role selling to universities, colleges, high schools, and education systems
• Proven experience in managing a sales quota and successfully negotiating contracts
• Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business
• Business fluency in English and Spanish
• Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes
• Demonstrated experience in effective presentation, organization, and time management, with a proven track record of delivering effective results
• General comprehension of the pedagogical needs of academic leadership as it relates to educational technology and the ability to speak their language within a commercial context
• General understanding of the student cycle as well as the learner experience
• Travel will be required for industry events, client meetings, and team off-sites (estimated 25% travel)

Preferred Qualifications

• Enterprise sales experience at a SaaS company
• Proven ability to consistently exceed sales quotas for growth and renewal business, with demonstrated success in accurate forecasting and achieving sales commitments
• A proven track record of prospecting and generating demand within an existing client base through upsell and cross-sell strategies, being a "farmer-hunter" and proven closer in the higher education space
• Entrepreneurial drive with the ability to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.
• A quick learner who is comfortable with technology and adapts easily to new tools and processes
• Strong larger audience presentation skills

If this opportunity interests you, you might like these courses on Coursera:

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [e-mail].

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COURSERA IS A U.S. GOVERNMENT CONTRACTOR AND WE ARE REQUIRED TO INQUIRE ABOUT CONFLICTS BEFORE WE CAN RECRUIT CURRENT OR FORMER GOVERNMENT EMPLOYEES. IF THIS APPLIES TO YOU, WE REQUEST A LETTER FROM YOUR SUPERVISOR THAT THEY HAVE BEEN INFORMED ABOUT YOUR CONTACT WITH COURSERA (OR AS A FORMER EMPLOYEE, A LETTER STATING AN ETHICS OPINION WHICH IDENTIFIES ANY LIMITATIONS WHICH APPLY TO YOUR WORK IN THE PRIVATE SECTOR). THE LETTER SHOULD IDENTIFY ANY CONFLICTS OR POTENTIAL CONFLICTS, IF ANY EXIST.