3100 IT Support Engineer SP1

ALTEN MÉXICO; Ciudad de México; Híbrido; MXN 60,000 - 100,000; Jornada completa

Descripción de la vacante

A technology consulting firm in Mexico City is seeking an experienced IT Engineer to maintain laboratory IT systems and ensure regulatory compliance. The ideal candidate has a degree in Computer Systems Engineering, 5-8 years of experience, and proficiency in advanced IT security practices and cloud management. This position offers a competitive salary and benefits along with a remote work scheme.

Servicios

Competitive salary

Above-law benefits

Career growth and development plan

Support for home office setup

Formación

• 5 to 8 years of relevant experience.
• Familiarity with regulatory compliance (HIPAA, GDPR).
• Experience in the pharmaceutical industry.

Responsabilidades

• Install, configure, and maintain laboratory IT systems.
• Ensure system availability, performance, and security for laboratory operations.
• Manage data integrity and ensure compliance with regulatory requirements.

Conocimientos

Network protocols (TCP/IP, DNS, DHCP)

IT security practices

Cloud-based infrastructure management

Scripting (Python, PowerShell)

Data integrity management

Advanced English proficiency

Educación

Degree in Computer Systems Engineering, Software Engineering, or Telematics Engineering

Herramientas

AWS

Azure

CISSP

CISM

Cisco CCNP Security

Palo Alto PCNSE

Fortinet NSE

Descripción del empleo

ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN Group has been a leader in engineering and information technology for more than 30 years, operating in 30 countries across Europe, North America, Asia, Africa, and the Middle East, and employing more than 46,000 people, 88% of whom are engineers.

We are seeking IT engineers to support our US-based team with administrative work and ticket assignment, specifically in Corporate Services - Infrastructures & internal networks.

Activities:

1. Install, configure, and maintain laboratory IT systems.
2. Ensure system availability, performance, and security for laboratory operations.
3. Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures.

Qualifications:

• Degree in Computer Systems Engineering, Software Engineering, or Telematics Engineering.
• 5 to 8 years of relevant experience.
• Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting.
• Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR.
• Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing.
• Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows.
• Knowledge of backup and disaster recovery systems to ensure data integrity.
• Experience with industry standards such as FDA, GDPR, HIPAA.
• Certifications: CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, Fortinet NSE.
• Experience in the pharmaceutical industry.
• Advanced English proficiency.

Benefits:

• Competitive salary.
• Above-law benefits.
• Career growth and development plan.
• Remote work scheme.
• Support for home office setup.