Store Manager

Apparel Group - UAE; Kuwait; Presencial; KWD 6000 - 8000; Jornada completa

Descripción de la vacante

Apparel Group - UAE is seeking a proactive retail supervisor in Kuwait to lead store staff, drive sales and ensure adherence to brand standards. The role requires strong fashion knowledge, staff management, and a focus on security and stock control.

The candidate will promote the Loyalty Program to boost repeat business, maintain VM standards, and oversee end-to-end store operations including rosters and grievances. Physical stamina for long hours is essential.

Formación

• Experience in retail supervisory roles preferred.
• Ability to guide staff and achieve sales targets.
• Knowledge of fashion trends and product lines.
• Ability to manage stock levels and store security.

Responsabilidades

• Brief and guide staff to achieve sales targets.
• Keep up with fashion trends and product knowledge.
• Maintain stock levels and minimize stock loss.
• Ensure store procedures and brand standards are followed.
• Promote loyalty program to maximize repeat sales.
• Manage store roaster, leave and staff grievances.
• Maintain visual merchandising standards.
• Provide feedback to Area Manager on employees and products.
• Ensure store security and vigilant operation.
• End-to-end store operations responsibility.
• Must be physically fit for extended hours and lifting.

Conocimientos

Customer service

Team leadership

Sales target achievement

Product knowledge

Stock management

Visual merchandising

Store operations

Descripción del empleo

JOB DESCRIPTION

POSITION OBJECTIVE

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

Key Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store operations responsibility
• Must be physically fit to stand for extended hours and heavy lifting