Beauty Advisor

Apparel Group; Kuwait; On-site; KWD 11,000 - 16,000; Full time

Job summary

Apparel Group Kuwait is seeking a beauty retail associate to represent the brand by delivering exceptional customer service and driving sales in-store. You will engage customers, upsell products, and maintain an inviting shop floor.

Responsibilities include store operations, visual merchandising, POS processing, stock control, and promoting the loyalty program while upholding high housekeeping and security standards.

Qualifications

• Experience in cosmetics or beauty retail is preferred.
• Strong communication and customer service skills.

Responsibilities

• Assist customers with product selection and recommendations.
• Maintain store cleanliness and visual presentation.
• Operate the POS and process payments accurately.
• Greet customers and build rapport to drive sales.
• Uplift brand standards and update product knowledge.
• Record inventory movements and report discrepancies.
• Ensure security and protect stock during shifts.

Skills

Cosmetics knowledge

Customer service

Sales skills

POS handling

Job description

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience

Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

Key Responsibilities

• Must possess knowledge of varied cosmetics products and accessories
• Demonstrate excellent make-up selling skills
• Recommend and link customer specific products
• Identify customer requirements and deliver excellent customer services
• Brand representation at the required standards with updated product knowledge and minimized stock loss
• Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Ensure the highest standards of housekeeping standards
• Handle the POS (Point of Sale) / Billing Counter
• Greet the customers and assist them in selecting the right product
• Must be presentable and well-groomed at all the times
• Tally money in the cash during the beginning / end of the shifts
• Process the payments by cash / credit cards / vouchers / automatic debits
• Issue receipts / refunds / change to the customers correctly
• Convert the window shoppers to ultimate buyers
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Flexible to work for extended hours during the Sale / Festival period
• Record the inventory inward / outward and maintain the report of the same
• Must be updated about the various brands of the group for suggestive selling to the customers