Spa & Wellness Supervisor — Lead Luxury Team & Guest Experience

Four Seasons; Kuwait City; On-site; KWD 11,000 - 18,000; Full time

Benefits offered by this job

Exclusive complimentary hotel stays

Discounted hotel stays

World-class training

Career growth opportunities

Job summary

Four Seasons Kuwait City invites applications for a Luxury Spa Supervisor role. You will oversee spa booking practices, ensure impeccable guest areas, and manage inventory to support peak and off‑peak operations.

The position calls for leadership of therapists, attendants, and coordinators to maintain luxury standards. You will train staff, develop upselling incentives, and coordinate with management to enhance service delivery.

Qualifications

• Proficiency in English and Arabic.
• Strong communication and organizational skills.
• Supervisory experience in luxury spa/wellness.
• Knowledge of spa software and hotel interfaces.
• Proficiency in Microsoft Office and Canva.

Responsibilities

• Oversee spa booking practices to maximize productivity and room utilization.
• Check guest areas daily for cleanliness, orderliness, and equipment functionality.
• Manage inventories and reorder supplies to meet operational demands.
• Collaborate with spa management on new procedures to improve service and productivity.
• Supervise daily spa team operations and training.
• Develop and implement up‑selling incentives to drive revenue growth.

Skills

Bilingual English/Arabic

Leadership experience

Spa software

Book4Time

Birchstreet

Opera

HotSOS

MS Office

Canva

Customer service

Tools

Book4Time

Birchstreet

Opera

HotSOS

Job description

Four Seasons Kuwait City invites applications for a Luxury Spa Supervisor role. You will oversee spa booking practices, ensure impeccable guest areas, and manage inventory to support peak and off‑peak operations.

The position calls for leadership of therapists, attendants, and coordinators to maintain luxury standards. You will train staff, develop upselling incentives, and coordinate with management to enhance service delivery.