Luxury Spa Ops & Guest Experience Leader

Dubai Holding LLC; Kuwait City; On-site; KWD 9,246 - 15,410; Full time

Benefits offered by this job

Generous F&B benefits

Reduced hotel rates globally

Excellent employee benefits

Job summary

Dubai Holding LLC is seeking a Spa Manager for the Spa at Jumeirah Messilah Beach, Kuwait. You will oversee spa operations, manage the team, and ensure exceptional guest experiences. Ideal candidates should have at least 2 years in a leadership role within a luxury spa environment.

The role also involves budget management, training development, compliance with health regulations, and maintaining inventory standards. Generous employee benefits and employee discounts at hotels globally are included.

Qualifications

• Minimum of 2 years of leadership experience in a 5-star luxury Spa environment.
• Strong command of the English language, both spoken and written.
• Ability to work in a multicultural environment.

Responsibilities

• Oversee daily operations and manage spa team.
• Develop training plans and ensure adherence to quality standards.
• Prepare and monitor department budget and implement marketing initiatives.
• Monitor guest feedback and introduce innovative spa experiences.
• Coordinate maintenance and oversee spa equipment inventory.
• Ensure compliance with company policies and health regulations.

Skills

Leadership experience

Guest experience management

Financial management

Marketing strategies

Training and development

Education

Internationally recognised qualification in the Spa Industry

Tools

MS Office

Job description

Dubai Holding LLC is seeking a Spa Manager for the Spa at Jumeirah Messilah Beach, Kuwait. You will oversee spa operations, manage the team, and ensure exceptional guest experiences. Ideal candidates should have at least 2 years in a leadership role within a luxury spa environment.

The role also involves budget management, training development, compliance with health regulations, and maintaining inventory standards. Generous employee benefits and employee discounts at hotels globally are included.