Spa Manager

Hyatt Hotels Corporation; Kuwait City; On-site; KWD 18,000 - 28,000; Full time

Job summary

Grand Hyatt Kuwait is seeking a Spa Manager to provide hands-on leadership and guidance for a premier luxury spa. You will ensure the spa operates smoothly, delivering exceptional guest experiences aligned with our brand standards and strategic goals.

The role requires strong management skills, a background in massage and beauty therapy, and a drive to exceed guest expectations in a high-end wellness environment.

Qualifications

• Minimum 3 years’ experience as a manager in a luxury spa.
• Strong leadership skills with a proven track record in luxury operations.
• Completed an accredited program in massage and beauty therapy.
• Minimum of 2 years’ experience performing massage and beauty treatments at a resort/hotel spa.
• Entrepreneurial mind-set that thrives in fast-paced environments and problem solving.

Responsibilities

• Provide hands-on support and guidance ensuring the spa and wellness offerings position the spa as a leading luxury destination.
• Ensure the efficient running of the department in line with Grand Hyatt Kuwait's strategies and brand standards, while meeting colleague, guest and owner expectations.

Skills

Leadership

Spa Management

Massage & Beauty Therapy

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Noor Spa is a serene cove of sensory design housing indulgent and tranquil spaces, curated as a journey of rejuvenating therapies and treatments that induce a sense of mindfulness and self-awareness.

As the Spa Manager you will be responsible to provide hands on support and guidance ensuring the spa and wellness offerings and experiences position the spa as a leading luxury wellness destination. You will also be responsible to ensure the discerning guests feel that their every need is anticipated and they have created a long lasting relationship with the spa.

You will also be responsible for the efficient running of the department in line with Grand Hyatt Kuwait's strategies and brand standards, whilst meeting colleague, guest and owner expectations.

Qualifications

We are looking for candidates who have experience in a similar role in a 5* luxury hotel and display strong traits in the following areas:

Minimum 3 years’ experience as a manager in a luxury spa.

Strong leadership skills with a proven track record in similar luxury operations

Completed an accredited program in massage and beauty therapy.

Minimum of 2 years’ experience of performing massage and beauty treatments at a resort/hotel spa is preferable.

Someone with an entrepreneurial mind-set that thrives in fast pace environments and problem solving

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