Site Lead - MPO

Cherokee Federal; Kuwait; On-site; KWD 18,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401K

Job summary

Cherokee Federal is seeking a Site Lead - Military Post Office (MPO) to manage daily overseas MPO operations at Ali Al Salem and other bases. You will lead contract personnel, ensure secure mail services, and liaise with government and installation stakeholders to maintain mission readiness.

The role requires an active SECRET clearance, and the candidate must meet deployment and security requirements for DoD postal operations in austere environments. Full-time benefits are provided.

Qualifications

• Active Secret security clearance required.
• Bachelor's degree with 3+ years supervisory/postal ops or 5+ years supervisory in DoD postal ops.
• Experience with military postal operations preferred.
• Strong leadership and communication skills.
• Ability to work overseas in austere environment.

Responsibilities

• Lead daily MPO operations across assigned overseas installation.
• Supervise, schedule, train, and evaluate MPO personnel.
• Oversee mail receipt, processing, sorting, dispatch, delivery, and customer-service activities.
• Ensure operations comply with contract requirements and applicable policies.
• Serve as primary on-site liaison with Government representatives and stakeholders.
• Maintain mail security, chain of custody, and protection of sensitive information.
• Conduct quality-control checks and implement corrective actions.
• Prepare reports, staffing updates, and other contract deliverables.
• Manage site-level supplies, equipment, and inventory for MPO operations.
• Ensure compliance with security, safety, and access requirements.
• Support transition, mobilization, contingency operations, and changing mission needs.
• Foster a professional, accountable, customer-focused work environment.

Skills

Active Secret clearance

Leadership

Postal operations

MS Office

Overseas work readiness

Education

Bachelor's degree in Business/Management or related discipline

Tools

Microsoft Office

Job description

Site Lead - MPO

Locations:Ali Al Salem Air Base (ASAB), Kuwait; Al Dhafra Air Base (ADAB), United Arab Emirates; Muwaffaq Salti Air Base (MSAB), Jordan; optional placement at Al Udeid Air Base (AUAB), Qatar

The Military Post Office Site Lead manages daily MPO operations at an assigned overseas installation. This role leads contract personnel, ensures secure and reliable mail services, maintains compliance with military postal requirements, and serves as the on-site point of contact for Government and installation stakeholders. The Site Lead drives operational discipline, customer service, accountability, and mission readiness across all assigned postal functions.

As required by our governmental client, this position requires an active SECRET clearance to be considered

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

Compensation & Benefits:

Estimated Starting Salary Range for Site Lead: TBD

Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Site Lead Responsibilities Include:

• Lead daily Military Post Office operations and ensure uninterrupted postal support for authorized customers.
• Supervise, schedule, train, and evaluate MPO personnel to meet contract staffing, quality, and service requirements.
• Oversee mail receipt, processing, sorting, dispatch, delivery, parcel operations, accountable mail, registered mail, directory mail, and customer-service activities, as applicable.
• Ensure operations comply with contract requirements and applicable U.S. Postal Service, Military Postal Service Agency (MPSA), Department of Defense, U.S. Air Force, and installation policies and procedures.
• Serve as the primary on-site liaison with Government representatives, military postal leadership, installation stakeholders, and the Program Manager.
• Maintain mail security, chain of custody, postal accountability, records, and protection of sensitive information.
• Conduct routine quality-control checks, reconcile discrepancies, document findings, and implement corrective actions.
• Monitor operational performance, staffing coverage, customer-service trends, and mission risks; promptly elevate significant issues to the Program Manager.
• Prepare and submit required reports, staffing updates, incident reports, operational metrics, and other contract deliverables.
• Manage site-level supplies, equipment, facilities coordination, and inventory needed to sustain MPO operations.
• Ensure personnel comply with security, safety, customs, force-protection, and installation access requirements.
• Support transition, mobilization, contingency operations, and changing mission requirements as directed.
• Foster a professional, accountable, customer-focused work environment.

Site Lead Experience, Education, Skills, Abilities requested:

Required Qualifications

• Active Secret security clearance.
• Bachelor’s degree in Business, Management, or a closely related disciplineanda minimum of three (3) years of experience in both supervisory positions and postal service operations;or
• A minimum of five (5) years of experience in both supervisory positions and military postal service operations. Experience supporting U.S. Air Force postal operations is preferred.
• Demonstrated leadership, supervisory, and team-management capability.
• Strong knowledge of postal operations, including mail processing, mail security, accountability, customer service, and records management.
• Ability to work independently in an overseas contingency or austere environment.
• Strong verbal and written communication skills.
• Ability to prepare reports, manage schedules, maintain records, and use Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to meet installation-specific deployment, medical, training, and access requirements.

• Mut pass pre-employment requirements of Cherokee Federal.

Preferred Qualifications

• Experience supporting Military Post Offices, Army Post Offices, Fleet Post Offices, or other Department of Defense postal operations.
• Prior experience supporting U.S. Air Force postal operations or deployed/overseas military installations.
• Knowledge of MPSA, U.S. Postal Service, Department of Defense, and U.S. Air Force postal policies and procedures.
• Experience supervising contract personnel under a federal government services contract.
• Experience operating in Southwest Asia, the Middle East, or other overseas contingency environments.

• Associate degree or higher in business, management, logistics, supply chain management, or a related field.

Company Information:

Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNSS, visit cherokee-federal.com.

#CherokeeFederal #LI-IG1

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer:

Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.