Senior Sales Executive

Al Mashaan General Trading & General Contracting for Buildings Co.; Kuwait City; On-site; KWD 13,392 - 20,088; Full time

Job summary

A leading trading and contracting company in Kuwait City is seeking an experienced Senior Sales Executive. The successful candidate will be responsible for identifying new business opportunities, maintaining customer relationships, and achieving sales targets. The role involves managing the quotation and submittal processes, coordinating orders, and providing after-sales support. It is essential to have strong skills in negotiation and customer service, as well as proficiency in using ERP systems. This position offers a chance to contribute to the company's growth in a dynamic market.

Qualifications

• Proficiency in identifying new business opportunities and maintaining key client relationships.
• Experience in preparing quotations and managing project requirements.
• Strong negotiation and communication skills.

Responsibilities

• Identify new business opportunities by monitoring government tenders.
• Conduct field visits to nurture business relationships.
• Prepare quotations based on clients' inquiries.

Skills

Sales opportunity monitoring

Client relationship management

Quotation preparation

Order management

Technical support

Tools

ERP systems

Job description

Job Role

The Senior Sales Executive is responsible for identifying new business opportunities, maintaining client relationships, ensuring smooth coordination between the company and project sites, and achieving sales targets. This role involves promoting and selling the company’s products, ensuring customer satisfaction, and contributing to overall business growth.

Duties & Responsibilities

1. Sales Opportunity

• Monitor upcoming government tenders and identify relevant opportunities.
• Track, record, and approach companies/customers who are awarded government tenders and pitch the company’s products.

2. Lead Generation & Project Requirement Analysis

• Conduct regular field visits to identify business opportunities, present product catalogs, and provide business cards to initiate and nurture business relationships.
• Follow up regularly with the customer for project updates and timelines.
• Collect drawings, Bill of Quantities (BOQ), and technical specifications and verify if our company’s products meet the specifications.
• Check technical standards, certification needs, and product compliance, and assess inventory availability.

3. Quotation & Submittal Process

• Upon receiving an inquiry, prepare quotations based on requirements and company pricing strategy.
• Verify and document payment and delivery terms and conditions.
• Follow up on submitted quotes and handle negotiations as needed.
• Prepare and provide technical submittals.
• Follow up on submittal approval status with customers.

4. Order Management & Coordination

• Receive and process purchase orders in the ERP system from customers.
• Coordinate with the warehouse and client for delivery arrangements.

5. Invoicing & Payment Follow-Up

• Prepare and submit invoices to the customers.
• Follow up with the Accounts team and clients on payment status and collection.

6. After-Sales Support & Training

• Provide product demonstrations or training to customers if needed.
• Offer support in resolving any issues related to old stock, delays, or technical mismatches.
• Maintain strong customer relationships through effective communication and service.

7. Sales Reporting & Target Achievement

• Monitor and ensure achievement of sales targets on a monthly/quarterly basis.
• Maintain organized records of all interactions, submissions, follow-ups, and deliveries.