Lead Generation amp Prospecting
- Conduct market research to identify potential clients new projects and business opportunities
- Perform cold calling email introduction and schedule meetings with prospective clients
- Conduct regular field visits to meet potential customers and distribute marketing materials
- Build and maintain a database of potential clients and key decision makers
Sales Operations amp Support
- Assist in understanding customer requirements and recommending appropriate products or solutions
- Prepare and send sales quotations and proposals to clients in a timely manner
- Follow up on sent quotations to negotiate terms and close sales
Order Processing amp Coordination
- Receive customer purchase orders and ensure all details price quantity specs match the quotation
- Enter orders into the company system CRM ERP and coordinate with internal teams to initiate processing
- Liaise with the warehouse logistics team to track delivery schedules and update the client
- Ensure all necessary product documentation is provided to the client upon delivery
Client Relationship Management
- Serve as the primary point of contact for routine client inquiries
- Address customer complaints or issues regarding delivery or product quality promptly
- Maintain strong long-term relationships with existing clients to encourage repeat business
Financial Follow-up
- Follow up on outstanding payments and assist the accounts department in payment collection