Junior Sales Executive

Al Mashaan General Trading & General Contracting for Buildings Co.; Kuwait City; On-site; KWD 15,000 - 25,000; Full time

Job summary

Al Mashaan General Trading & General Contracting for Buildings Co. in Kuwait City is seeking a Junior Sales Executive responsible for generating new business leads and managing client relationships. The role includes conducting market research and promoting company products from initial contact to sales closure.

The ideal candidate will assist the sales team in daily operations, prepare quotations, and ensure a smooth sales process. Strong communication and organizational skills are critical for this position.

Responsibilities

• Generate new business leads and manage client relationships.
• Conduct market research to identify potential clients.
• Assist in understanding customer requirements for solutions.
• Process customer purchase orders and ensure details match quotations.
• Serve as the primary contact for client inquiries and issues.

Job description

Job Role

The Junior Sales Executive is responsible for generating new business leads, supporting the sales team in daily operations, and managing client relationships. This role involves market research, promoting company products/services, handling customer inquiries, and ensuring a smooth sales process from initial contact to delivery.

Duties & Responsibilities

1. Lead Generation & Prospecting

• Conduct market research to identify potential clients, new projects, and business opportunities.


• Perform cold calling, email introduction, and schedule meetings with prospective clients.


• Conduct regular field visits to meet potential customers and distribute marketing materials.


• Build and maintain a database of potential clients and key decision makers.

2. Sales Operations & Support

• Assist in understanding customer requirements and recommending appropriate products or solutions.


• Prepare and send sales quotations and proposals to clients in a timely manner.


• Follow up on sent quotations to negotiate terms and close sales.

3. Order Processing & Coordination

• Receive customer purchase orders and ensure all details (price, quantity, specs) match the quotation.


• Enter orders into the company system (CRM/ERP) and coordinate with internal teams to initiate processing.


• Liaise with the warehouse/logistics team to track delivery schedules and update the client.


• Ensure all necessary product documentation is provided to the client upon delivery.

4. Client Relationship Management

• Serve as the primary point of contact for routine client inquiries.


• Address customer complaints or issues regarding delivery or product quality promptly.


• Maintain strong, long-term relationships with existing clients to encourage repeat business.

5. Financial Follow-up

• Follow up on outstanding payments and assist the accounts department in payment collection.