Senior Digital Transformation Lead - AI & Public Sector

monks

Kuwait City

On-site

KWD 37,000 - 55,000

Full time

14 days+

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Job summary

Monks is seeking a Senior Digital Project Manager to lead a flagship digital transformation for a major public sector client in Kuwait, spanning web portals, mobile apps, and an AI solution. You will translate mandates into technical user stories and manage end-to-end delivery across platforms.

The role requires 8+ years in IT/digital transformation, strong governance with Agile and Waterfall, and deep Azure experience.

Qualifications

8+ years of progressive experience in IT/digital transformation.
Proven track record delivering digital initiatives for Public Sector clients in Kuwait or the broader GCC region.
Deep technical delivery experience spanning enterprise CMS platforms, microservices architecture, RESTful API gateways, and native/hybrid mobile frameworks (React Native, Flutter, iOS/Android).
Practical experience integrating AI technologies (e.g., LLM agents, conversational AI, NLP-driven search, RPA) into public-facing digital channels.
Solid knowledge of Microsoft Azure cloud topology (including Azure AD/Entra ID) alongside working knowledge of GCC data privacy laws, cybersecurity frameworks, and national e‑KYC standards.
Working proficiency in Figma for reviewing user flows, prototypes, and design systems.
Bachelor's degree in Computer Science, Software Engineering, IT, or a related field.
Not a must, but a plus: Master's degree or MBA in IT Management or a related field.
Formal Project Management certification (e.g., PMP, Prince2, or Agile/Scrum certifications).

Responsibilities

Lead discovery phases to draft, validate, and secure sign-off on Business, System, and Customer Requirements documents.
Translate high-level client mandates into precise technical user stories, API integration blueprints, and functional specifications across web, mobile, and AI microservices.
Partner with enterprise architects on cloud infrastructure (Azure/Azure Government Cloud), ensuring adherence to data sovereignty and zero-trust security.
Oversee UI/UX workflows in Figma, ensuring wireframes, design systems, and prototypes meet WCAG accessibility standards and client branding guidelines.
Own project lifecycles end-to-end across portal rebuilds, mobile app rollouts (iOS/Android), and AI model integration (LLM agents, conversational AI, NLP search).
Run hybrid governance models (Agile for dynamic product development, Waterfall for milestone sign-offs, procurement, and budget compliance) while managing risks, SLAs, and program performance metrics.
Liaise between senior government stakeholders, steering committees, and internal technical delivery teams to translate complex architecture into clear executive narratives.
Oversee Performance, Security, VAPT, UAT, and operational readiness phases to ensure seamless handover and client IT team enablement.