Senior Digital Project Manager at Monks

Monks; Kuwait City; On-site; KWD 24,000 - 42,000; Full time

Job summary

Monks is seeking a Senior Digital Project Manager in Kuwait City to lead a flagship digital transformation for a major public sector client. You will oversee multi-platform migration of legacy e-Services to a unified, mobile-first ecosystem including web portals, mobile apps, and an enterprise AI solution.

Ideal candidates bring 8+ years in IT/digital transformation with public sector delivery, strong governance, and hands-on experience with Azure Government Cloud and AI integration.

Qualifications

• 8+ years of progressive IT/digital transformation experience, including large-scale portal/mobile/project integration work.
• Proven track record delivering digital initiatives for public sector clients in Kuwait or GCC.
• Experience with enterprise CMS platforms and microservices architecture.
• Experience integrating AI technologies (LLM agents, NLP) into public channels.

Responsibilities

• Lead discovery to draft and sign off on business, system, and customer requirements.
• Translate client mandates into technical user stories and integration blueprints across web, mobile, and AI services.
• Collaborate with architects on Azure-based infrastructure with security and data sovereignty.
• Oversee UI/UX in Figma ensuring WCAG compliance and brand alignment.
• Manage end-to-end project lifecycles for portal rebuilds, mobile app rollouts, and AI model integration.
• Coordinate governance models (Agile and Waterfall) while tracking risks and SLAs.
• Liaise with government stakeholders to translate architecture into executive narratives.
• Oversee security, testing, and operational readiness for seamless handover.

Skills

IT/digital transformation leadership

Public sector delivery

Stakeholder management

Agile and Waterfall governance

Jira/Confluence

Education

Bachelor's degree in Computer Science/IT

Tools

Azure (Azure Government)

Figma

API gateways

React Native/Flutter

Job description

Senior Digital Project Manager – Monks, Kuwait City, KU, KW

Full time on site position offers great opportunities for career growth.

About the Role

As a Senior Digital Project Manager, you'll lead a flagship, high-visibility digital transformation program for a major public sector client in Kuwait, directing the multi-platform migration of legacy e-Services into a unified, mobile-first ecosystem spanning enterprise web portals, mobile apps, and an enterprise-grade AI solution.

We are looking for someone who is passionate about seeking new opportunities to create impactful work, pairing agency-grade creative, UX, and technology delivery with the rigor and governance that large‑scale government digital transformation demands.

Responsibilities

• Lead discovery phases to draft, validate, and secure sign‑off on Business, System, and Customer Requirements documents.


• Translate high‑level client mandates into precise technical user stories, API integration blueprints, and functional specifications across web, mobile, and AI microservices.


• Partner with enterprise architects on cloud infrastructure (primarily Microsoft Azure / Azure Government Cloud), ensuring adherence to data sovereignty, zero‑trust security, and containerised deployment standards.


• Oversee UI/UX workflows in Figma, ensuring wireframes, design systems, and prototypes meet WCAG accessibility standards and client branding guidelines.


• Own project lifecycles end-to-end across portal rebuilds, mobile app rollouts (iOS/Android), and AI model integration (LLM agents, conversational AI, NLP search).


• Run hybrid governance models (Agile for dynamic product development, Waterfall for milestone sign‑offs, procurement, and budget compliance) while managing risks, SLAs, and program performance metrics.


• Liaise between senior government stakeholders, steering committees, and internal technical delivery teams to translate complex architecture into clear executive narratives.


• Oversee Performance, Security, VAPT, UAT, and operational readiness phases to ensure seamless handover and client IT team enablement.

About You

• 8+ years of progressive experience in IT/digital transformation, with at least 5 years leading complex, large‑scale portal, mobile app, and system integration projects.


• Proven track record delivering digital initiatives for Public Sector clients in Kuwait or the broader GCC region.


• Deep technical delivery experience spanning enterprise CMS platforms, microservices architecture, RESTful API gateways, and native/hybrid mobile frameworks (React Native, Flutter, iOS/Android).


• Practical experience integrating AI technologies (e.g., LLM agents, conversational AI, NLP‑driven search, RPA) into public-facing digital channels.


• Solid knowledge of Microsoft Azure cloud topology (including Azure AD/Entra ID) alongside working knowledge of GCC data privacy laws, cybersecurity frameworks, and national e‑KYC standards.


• Working proficiency in Figma for reviewing user flows, prototypes, and design systems.


• Bachelor's degree in Computer Science, Software Engineering, IT, or a related field.

Not a must, but a plus: Master's degree or MBA in IT Management or a related field.

Formal Project Management certification (e.g., PMP, Prince2, or Agile/Scrum certifications).

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive.

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias.

We celebrate diversity and are committed to building a team that reflects the communities we serve.

We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.

About Monks

Monks is the global, digital‑first, data‑driven, unitary operating brand of S4 Capital plc.

With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world.

Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time.

By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high‑impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long‑term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022‑25) and remains the only partner featured in AdExchanger's Programmatic Power Players list every year (2020‑24). Named Adweek's first AI Agency of the Year (2023) and The One Show's inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group's 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories.

As a trusted partner to cutting‑edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner‑up for the Adobe Firefly Partner Award (2024), and Workato's AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record‑breaking number of FWAs and continues to hold the most of any partner.