Senior Collections Manager - Strategy & Recovery

Procapita Group; Kuwait City; On-site; KWD 10,000 - 13,000; Full time

Job summary

Procapita Group in Kuwait City seeks an experienced Collections Manager to oversee collections operations and lead debt-recovery initiatives. You will manage receivables, ensure compliance with Kuwait regulations, and drive performance against KPIs.

You will supervise the collections team, develop strategies, coordinate with legal, and report on collections metrics for senior management. Kuwait nationals preferred.

Qualifications

• Bachelor's degree in business, finance, accounting or related field.
• 5–8 years of experience in collections, credit control, or receivables.
• 2–3 years in a managerial or leadership role.
• Proven track record achieving collection targets and KPIs.
• Strong knowledge of Kuwait regulations and debt recovery processes.
• Fluent in Arabic and English.

Responsibilities

• Oversee daily collections operations and ensure timely recovery of payments.
• Develop and implement collection strategies to improve recovery rates.
• Lead, supervise, and develop the collections team to meet targets.
• Monitor performance, KPIs, overdue accounts, and recovery rates.
• Manage escalated cases, negotiate repayment plans, and resolve issues.
• Coordinate with legal and other departments on debt recovery.
• Prepare periodic collection reports and management updates.
• Ensure compliance with Kuwaiti regulations and company policies.

Skills

Leadership

Team management

Negotiation

Communication

Analytical thinking

Decision making

Education

Bachelor's degree in Business Administration/Finance/Accounting

Job description

Procapita Group in Kuwait City seeks an experienced Collections Manager to oversee collections operations and lead debt-recovery initiatives. You will manage receivables, ensure compliance with Kuwait regulations, and drive performance against KPIs.

You will supervise the collections team, develop strategies, coordinate with legal, and report on collections metrics for senior management. Kuwait nationals preferred.