Sales Associate

Alghanim Industries; Kuwait; On-site; KWD 3,348 - 4,464; Full time

Job summary

A leading retailer in Kuwait is looking for a Sales Assistant to enhance and promote sales in the showroom. You will assist customers in identifying their needs and ensure a high level of service. The role includes maximizing sales transactions, demonstrating product knowledge, and maintaining a clean and accessible sales area. Ideal candidates should have a Bachelor's Degree, good communication skills, and the ability to work in a team. Experience of 0-2 years is preferred.

Qualifications

• 0-2 years of experience required.
• Ability to demonstrate a pleasant appearance and friendly demeanor.
• Must have a high level of product knowledge.

Responsibilities

• Promote products and services to customers.
• Maximize sales transactions to achieve sales targets.
• Provide high-level service to all customers.
• Ensure all products are displayed properly and accurately priced.

Skills

Good English language

Good communication skills

Ability to work in a team

Education

Bachelor’s Degree

Tools

Outlook

SAP

POS

BO

Job description

Long Description

Job Summary

To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.

Job Responsibilities

Sales

• Promotes products and services to customers
• Maximizes sales transactions to achieve and exceed sales targets.
• Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
• Seeks to improve and enhance his/her level of product knowledge
• Ensuring sales opportunities are constantly converted to sales transactions
• Creating sales invoices and mastering BO & POS applications.

Customer Service

• Demonstrate presentable appearance, and a pleasant smiley face
• Provide high level of service to all customers
• Being constantly aware of customer needs
• Interacts with customers in a friendly and honest manner
• Demonstrates high level of product knowledge
• Recommends and encourages customers for best products and services based on their own needs
• Expedites sales process in an effective and efficient manner
• Explains D&I and return and exchange policies to customers
• Avoidашта harsh arguments and conflicts with customers

Operations

• Being aware of all in-store promotions, discounts, credit, coupons and etc...
• Keeps all company information including sales figures strictly confidential
• Follows all company safety and security procedures
• Conducts regular stock checks and liaising with stock control
• Reports and processes damaged display items to Showroom Manager
• Ensures all products are displayed as instructed/planograms
• Ensures all products in specified areas are accurately priced
• Maintains sales area accessible for customers, clean and tidy
• Conducts price changes as instructed by showroom management
• Masters computer applications (Outlook, SAP, POS & BO)

Candidate Requirements

• 0-2 years of experience
• Good English language
• Good communication skills
• Ability to work in a team

Education

Bachelor’s Degree