Sales Associate

Alghanim Industries; Kuwait City; On-site; KWD 2,800 - 5,000; Full time

Job summary

Alghanim Industries in Kuwait City is seeking a showroom sales assistant to help customers, promote products, and close sales. You will identify customer needs, guide purchases, and ensure smooth cash, credit, warranty, and accessory transactions.

The role requires 0–2 years of experience, good English, and strong communication. You will work with a team to maintain product knowledge and deliver excellent service in a busy showroom.

Qualifications

• Fluent in English with solid communication ability.
• Able to work well in a team and deliver on customer needs.
• 0–2 years’ experience in showroom/sales or similar roles.

Responsibilities

• Promote products and services to showroom customers.
• Maximize sales transactions and meet targets across cash, credit, warranties, and accessories.
• Maintain up-to-date product knowledge and help customers choose best options.

Skills

Good English

Communication skills

Teamwork

Education

Bachelor's degree

Tools

Outlook

SAP

POS

BO

Job description

To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.

Job Summary

To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.

Job Responsibilities

Sales

• Promotes products and services to customers
• Maximizes sales transactions to achieve and exceed sales targets.
• Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
• Seeks to improve and enhance his/her level of product knowledge
• Ensuring sales opportunities are constantly converted to sales transactions
• Creating sales invoices and mastering BO & POS applications.

Customer Service

• Demonstrate presentable appearance, and a pleasant smiley face
• Provide high level of service to all customers
• Being constantly aware of customer needs
• Interacts with customers in a friendly and honest manner
• Demonstrates high level of product knowledge
• Recommends and encourages customers for best products and services based on their own needs
• Expedites sales process in an effective and efficient manner
• Explains D&I and return and exchange policies to customers
• Avoids harsh arguments and conflicts with customers

Operations

• Being aware of all in-store promotions, discounts, credit, coupons and etc...
• Keeps all company information including sales figures strictly confidential
• Follows all company safety and security procedures
• Conducts regular stock checks and liaising with stock control
• Reports and processes damaged display items to Showroom Manager
• Ensures all products are displayed as instructed/planograms
• Ensures all products in specified areas are accurately priced
• Maintains sales area accessible for customers, clean and tidy
• Conducts price changes as instructed by showroom management
• Masters computer applications (Outlook, SAP, POS & BO)

Candidate Requirements

• 0-2 years of experience,
• Good English language
• Good communication skills
• Ability to work in a team

Education Bachelor's Degree