Retail Sales Associate - Customer Experience & Merchandising

Apparel Group; Kuwait City; On-site; KWD 2,800 - 3,900; Full time

Job summary

Apparel Group in Kuwait City is seeking a store associate to represent the brand and maximize sales through exceptional customer service and retail experience. You will greet customers, assist in selecting products, and drive loyalty program sign-ups while maintaining store standards.

The role requires up-to-date product knowledge, accurate cash handling, and adherence to SOPs and loss prevention guidelines. Flexibility for varied shifts and overtime during sale periods is expected.

Responsibilities

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)
• Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
• Must be presentable and well-groomed at all the times
• Flexible to work for extended hours during the Sale period
• Must possess up to date product knowledge and ensure minimal stock loss.
• Flexible to work for extended hours during the Sale period.

Job description

Apparel Group in Kuwait City is seeking a store associate to represent the brand and maximize sales through exceptional customer service and retail experience. You will greet customers, assist in selecting products, and drive loyalty program sign-ups while maintaining store standards.

The role requires up-to-date product knowledge, accurate cash handling, and adherence to SOPs and loss prevention guidelines. Flexibility for varied shifts and overtime during sale periods is expected.