Receptionist, Bus & Co-Curricular Coordinator

The English School; Kuwait City; On-site; KWD 6,000 - 9,000; Full time

Job summary

The English School in Kuwait City seeks an experienced Reception/Administration coordinator to oversee front-desk operations, bus coordination, and co-curricular activity administration.

The role requires an undergraduate degree, 2+ years admin experience, bilingual Arabic and English, and Kuwait residency; you will support communications, registrations, and events.

Qualifications

• Undergraduate degree required.
• Minimum 2+ years of administrative experience.
• Bilingual Arabic and English required.

Responsibilities

• Oversee reception area operations and customer service for visitors, pupils, staff and parents.
• Coordinate bus services with Bus Manager and liaise with parents on daily information.
• Administer and manage the current ECA programme and academy activities coordination.

Skills

Bilingual (Arabic & English)

Administrative experience

Education

Undergraduate Degree

Job description

Job Purpose

Oversee smooth running to the Front of School Reception activities processes and policies Oversee smooth running of the TES bus services coordination with Bus Manager ensuring bus policies and processes are adhered To provide efficient administrative support for the school s expanding Academy programme ensuring smooth coordination for TES Academy ECA clubs EDU Activity Camps trips and events that enhance students educational experience beyond the classroom Developing processes of new systems and processes to enhance efficiency and communication at all levels for Buses and CCAs

Key Responsibilities

Reception

• Ensure the reception area operates smoothly
• provides excellent customer service for visitors pupils staff and parents
• Monitoring all incoming calls email queries and ensuring professional and prompt responses
• Manage daily tasks linked to accurate Absence Late and Sick procedures are administered and where necessary brought to relevant staff attention
• Ensuring all staff complete two daily registrations reports
• Implement and monitor end of day procedures and daily changes
• Line Manage the workload for reception Admin Assistant for Registrations buses and CCAs providing support and training when required

Buses

• Working closely with Bus Transport managers to provide support and co-ordination for bus service
• Acting as a liaison between the bus company and parents to coordinate information on a daily basis
• Developing a database of bus pupils for accurate records of bus rotas end of term and school records
• Ensuring timely cut offs for school processing of bus pupils being admitted to the bus service
• Developing safe processes and procedure of bus rules and policies and responsible to communicate this in a timely manner
• Ensuring daily bus lists are updated accurately all changes communicated between relevant parties throughout the school
• for ECAs Academies Swim Squads BSME amp school Productions Address and resolve and speedily report any complaints issues that may arise relating to the bus

Co-Curricular

• Administer and manage the current ECA programme in coordination with the head of CCA programme and Activities Coordinator
• Maintain accurate records of all co-curricular activities being ECA currently future TES academy records EdU Activity camps trips and future requirements
• Assist with scheduling timetabling registration and communication of weekly activities
• Develop current manual platforms for all activities and attendance reporting and assist with development of a new database system when implemented
• Develop the requirement to transfer to the Oodo platform platform by August 2026
• Provide credible reconcilable records for each Activity camp
• Support communication between staff students buses and parents regarding activities schedules and amendments

Essential Requirements

Undergraduate Degree

2+ Years administrative Experience

Bi-lingual (Arabic & English)

Article 18 Transferable Residency in Kuwait

Desirable Requirements

An ability to engage with people from all walks of life

Strong organisational skills

Strong interpersonal skills