Quality Assurance Engineer

ABYAT; Kuwait City; On-site; KWD 7,000 - 11,000; Full time

Job summary

ABYAT is seeking a Quality Assurance Engineer to lead the design, implementation, and maintenance of the quality management system across risk, compliance, and assurance frameworks. The role ensures processes and practices meet ISO standards and quality objectives through audits and continuous improvement.

The ideal candidate will develop SOPs, KPI frameworks, and CAPA plans while collaborating with cross-functional teams to embed quality into daily operations and decision-making processes.

Qualifications

• Minimum 5 years of experience in Quality Assurance, Risk Management or Compliance.
• Strong knowledge of ISO standards (ISO 9001, ISO 45001, ISO 14001) and risk assessment techniques.
• Experience developing and maintaining SOPs, KPIs and continuous improvement initiatives.

Responsibilities

• Develop QA strategy aligned with organizational goals and quality standards.
• Define and maintain QA processes, KPI frameworks, and compliance measures.
• Collaborate with operations and support teams to embed quality into processes and audits.
• Support CAPA development based on audits, risks and process reviews.
• Escalate significant risks and noncompliance with recommended solutions to leadership.
• Analyze QA performance data and prepare regular audit and risk reports.
• Drive continuous improvement through data-driven decision making and documentation.

Skills

QA Strategy

Risk Mgmt

Process Improvement

SOP Development

Root Cause Analysis

Data Analysis

Communication

Tools

MS Office

QMS Software

Job description

Role Purpose:

The Quality Assurance Engineer is responsible for developing, implementing, and maintaining the quality management system’s risk management, compliance, and assurance frameworks. The role ensures that organizational processes, systems, and practices are compliant with applicable standards and regulations, and that they consistently meet quality objectives through periodic QMS audits and assessments.

Accountabilities & Activities:

Developing QA Strategy

• Design and implement QA strategies aligned with organizational goals and quality standards.
• Lead the creation and review of Standard Operating Procedures (SOPs) supporting the QA framework.

Defining and Maintaining QA Processes

• Compliance processes.
• Define key performance indicator (KPI) frameworks for functional efficiency.
• Ensure continuous alignment with applicable standards (e.g., ISO, Lean).

Collaboration with Cross-Functional Teams

• Collaborate with operations and support functions to ensure quality goals are embedded into processes through the targeted and planned audits.
• Support CAPA development and implementation based on audit findings, risk assessments, and process reviews.
• Communicate QA process impacts clearly to stakeholders without direct involvement in product or QC activities.

Risk Management and Issue Escalation

• Identify process-related risks and create mitigation plans to minimize potential nonconformities.
• Escalate significant risks and noncompliance issues to leadership with recommended solutions.

Metrics and Reporting

• Analyze QA performance data to measure the effectiveness of assurance activities.
• Prepare and present regular reports highlighting audit results, risks, trends, and improvement opportunities.

Continuous Improvement & Training

• Guide teams in identifying inefficiencies and implementing process improvements.
• Support a culture of data-driven decision-making through proper documentation and metric tracking.

Required Experience:

• Minimum 5 of experience in Quality Assurance, Risk Management, Compliance.

Technical Skills:

• Strong knowledge of ISO standards (especially ISO 9001, ISO 45001, ISO 14001) and other industry-specific regulatory frameworks.
• Strong understanding of root cause analysis techniques (e.g., 5 Whys, Fishbone diagrams) and problem-solving methodologies (e.g., PDCA, DMAIC).
• Ability to develop, implement, and maintain SOPs, KPIs, and process improvement initiatives.
• Skilled in risk identification, assessment, and mitigation planning.

Soft Skills:

• Excellent communication and report-writing skills.
• Strong analytical thinking and attention to detail.
• Ability to work independently and manage multiple priorities.
• Proactive mindset in escalating risks and driving continuous improvement.

Tools and Software:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Experience with Quality Management Systems software (QMS platforms) is an advantage.