Platforms Account Manager

Tap Payments; Kuwait City; On-site; KWD 20,000 - 30,000; Full time

Job summary

Tap Payments in Kuwait City is seeking a motivated individual to join their business team. As a Tapster, your role will involve contacting potential platforms, engaging in commercial negotiations, and supporting partnered platforms.

Applicants should have 2 years of relevant experience, strong communication skills in English, and a positive attitude for working in a dynamic fintech environment. If you're ready to influence the future of payments in the MENA region, we'd love to hear from you.

Qualifications

• 2 years of role-specific experience in Financial Services or Fintech.
• Ability to establish credibility and internal relationships.
• Skills to participate in meetings and deliver work on time.

Responsibilities

• Contact new potential platforms and handle commercial negotiations.
• Be a point of contact for current partnered platforms.
• Keep up to date with all platform offerings.

Skills

Financial Services Experience

Client Stakeholder Care

Teamwork

Problem-solving

Strong Communication Skills in English

Arabic Language Ability

Education

Degree in a relevant field or equivalent experience

Job description

About Tap

Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple unified payment experiences. We need exceptional talent to help us on this journey.

The Business Team

Like getting paid to drink coffee, think big and hang out with exciting businesses. Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth and most importantly get the results they need. Then you might want to consider joining our over‑caffeinated business team who are the heartbeat of Tap Payments.

Responsibilities

As a Tapster you will:

• Contact new potential small to medium platforms and handle commercial negotiations and activations.
• Be a point of contact for all current platforms we are partnered with.
• Keep up to date with all platform offerings and how they can be leveraged to increase commercial value.
• Network in the platform space, finding out who the new players are in the market and introducing Tap's proposition.
• Handle CRM management.
• Answer questions about our solutions and the company.
• Ask questions to understand platform requirements.
• Take and process information about the platform in an accurate manner.
• Handle questions and overcome objections with integrity and clarity.
• Carry out other duties as assigned based on the demands of the business and growth of the role.

What you will bring to the party

• 2 years of role‑specific experience in Financial Services Fintech High‑Growth Startups.
• Preferred degree, but real–world experience is also accepted.
• Ability to establish credibility and internal relationships.
• Understanding of client merchant stakeholder care.
• Awareness of how your role supports the business.
• Enthusiasm for working in a growing fintech.
• Ability to work in a team and follow daily tasks.
• Skills and knowledge to actively participate in meetings.
• Ability to deliver work on time.
• Positive attitude and productive under pressure.
• Problem‑solving and quick‑thinking skills.
• Ability to organize information and ask relevant questions.
• Strong communication skills in English with a preference for Arabic language ability.

Are you ready to shape the future of payments in MENA? Join us.