Nurse

Hilton Hotels; Kuwait; On-site; KWD 6,696,000 - 10,044,000; Full time

Job summary

Hilton Hotels is seeking a nurse to provide on-site medical support for guests and team members at the hotel. You will deliver primary care, monitor health and safety, and ensure timely documentation and reporting within the department.

The role requires discretion and strong communication to maintain excellent service standards. You will counsel staff, liaise with the employee assistance programme when required, and manage medical records with accuracy and confidentiality.

Qualifications

• Proficient in Microsoft Office programmes.
• Ability to operate and maintain a HR system.
• Counselling Skills.
• Ability to read and comprehend instructions and correspondence; write correspondence and memos. Possesses effective presentation skills.
• Ability to carry out basic mathematical functions of addition, subtraction, multiplication and division. Ability to interpret data.
• Ability to apply commonsense and display good judgement, when interacting and problem solving with team members and guests.
• Participate in necessary training and request training to meet development needs.

Responsibilities

• Provides medical attention to team members and guests.
• Interacts with team members and acts as a PR representative for the department.
• Ensures information is communicated throughout the company.
• Counsels team members and makes referrals to employee assistance programmes.
• Responds to guest and team member requests promptly and professionally.
• Promotes the services of the department.
• Monitors and handles queries/complaints from team members.
• Maintains confidentiality in discussions with customers.
• Submits reports within deadlines.
• Produces accurate documentation and statistics.
• Maintains up-to-date filing of medical issues and records for medical plans.

Skills

Microsoft Office

Counselling Skills

Instructions comprehension

Presentation skills

Numerical ability

Problem solving with guests

Training willingness

Tools

HR system

Job description

Overview

As a Nurse, you are responsible is responsible for nursing functions at the Hotel to cover guests and team members, you will be responsible for performing the following tasks to the highest standards:

Responsibilities

• Provides medical attention to team members and guests
• Interacts with team members and acts as a PR representative for the department
• Ensures that information is communicated throughout the company
• Counsels team members and makes referrals to the employee assistance programme when required
• Responds to guest and team member requests in a timely and professional manner
• Actively promotes the services of the department
• Monitors and handles queries/complaints from team members
• Ensures customer satisfaction according to department standards
• Maintains the highest level of confidentiality in discussions with internal/external customers
• Submits reports within the agreed deadlines
• Produces accurate, well presented documentation and statistics
• Maintains up to date, accurate filing of medical related issues
• Provides administrative services for the medical plan and maintains up to date records for the medical plan
• Ability to work unsupervised
• Consistently performs job functions with attention to detail, speed and accuracy
• Maintains First Aid boxes
• Monitors health and safety risk factors for the property
• Updates information about sickness in a timely manner
• Submits invoices promptly to ensure no additional finance charges are incurred
• Establishes and upkeeps par levels for supplies and equipment for the effective Nursing care
• Follows the correct procedure for requisitioning and ordering
• Becomes familiar with the financial aspect of the department

Qualifications

• Proficient in Microsoft Office programmes
• Ability to operate and maintain a HR system
• Counselling Skills
• Ability to read and comprehend instructions and correspondence; write correspondence and memos. Possesses effective presentation skills
• Ability to carry out the basic mathematical functions of addition, subtraction, multiplication and division. Ability to interpret data
• Ability to apply commonsense and display good judgement, when interacting and problem solving with team members and guests
• Participate in necessary training and request training to meet development needs