Laundry Manager

Hilton; Kuwait; On-site; KWD 6,696 - 9,486; Full time

Job summary

Hilton in Kuwait is looking for a Laundry Manager to oversee the laundry department operations and ensure an excellent Guest and Member experience. Responsibilities include managing the laundry team, overseeing stock ordering processes, and maintaining supplier relations for quality service.

The ideal candidate should have strong organizational skills, be IT proficient, and possess good communication abilities. Previous experience in a hotel or leisure sector is advantageous.

Qualifications

• Strong organizational and planning skills are essential.
• Candidates must be accountable and resilient.
• Good communication skills are a must.

Responsibilities

• Run laundry department operations.
• Manage, train, and develop the laundry team.
• Ensure supplies are ordered and controlled.
• Control monthly stock levels.
• Raise purchase orders as needed.

Skills

IT proficiency

Excellent organisational skills

Good communication skills

Ability to work under pressure

Job description

Laundry Manager

As a Laundry Manager, you are responsible for running laundry department operations to deliver an excellent Guest and Member experience. You will also manage weekly stock ordering and liaise with suppliers to ensure best quality products at acceptable costs.

Responsibilities

• Run laundry department operations
• Manage, train, and develop the laundry team
• Ensure linen and housekeeping supplies are ordered and controlled in line with business and events
• Control monthly stock levels, complete monthly stock takes, and minimise stock losses
• Maintain par levels through weekly stock ordering
• Raise purchase orders in line with business forecast and reconcile invoices
• Manage customer service issues quickly and effectively
• Liaise with suppliers to ensure best quality products at an acceptable cost
• Manage forecasts, budgets, and capital equipment requests
• Ensure team members adhere to all health and safety regulations
• Carry out any other reasonable tasks set by hotel management

Qualifications

What we are looking for

• IT proficient
• Excellent organisational and planning skills
• Accountable and resilient
• Good communication skills
• Ability to work under pressure

It would be advantageous for you to demonstrate the following capabilities and distinctions:

• Previous hotel or leisure sector experience
• Previous experience at a supervisory level