Key Account Manager - Kuwait

Medica Group; Kuwait; On-site; KWD 12,000 - 24,000; Full time

Job summary

Medica Group is a leading provider of aesthetic medicine solutions, technologies, and dermatology products in the MENA region. The company focuses on building strong client relationships, promoting world-class equipment, and delivering comprehensive support across sales, marketing, and service channels.

The Key Account Manager role centers on managing strategic accounts, expanding the customer base, and aligning Medica’s portfolio with client needs, market trends, and competitive dynamics within

Qualifications

• Bachelor’s degree in Pharmacy, Biology, Biochemistry, or another life sciences discipline.
• Good communication, negotiation, and relationship-building skills.
• Strong understanding of sales principles, account management, and customer relationship development.

Responsibilities

• Develop and manage a portfolio of key accounts, building strong relationships with new and existing clients to ensure customer satisfaction and long-term business growth.
• Understand customer needs, identify new business opportunities, generate leads, and expand the customer base.
• Present and promote Medica’s products and solutions, communicate their value effectively, and close sales to achieve assigned targets and KPIs.
• Conduct regular client visits and follow-ups to strengthen relationships, maximize account potential, and drive sales growth and profitability.
• Monitor market trends, product updates, and competitor activities to identify opportunities and develop effective sales action plans.
• Analyze sales performance, prepare forecasts, and submit monthly reports on sales results, business opportunities, and potential risks.
• Coordinate with the National Sales Manager and relevant internal teams to support demand planning, resolve customer issues, and ensure customer satisfaction.
• Follow up on outstanding customer payments in coordination with the Finance team.
• Collaborate effectively with team members and perform other related duties as assigned by management.

Skills

Communication

Negotiation

Relationship building

Sales principles

Account management

Customer relations

Education

Bachelor's degree in Life Sciences

Job description

Job Post Description

Medica Group, a Partner of choice for aesthetic medicine solutions technologies. We represent the leading companies in the world of Aesthetic, Medical equipment and Skin Products in MENA.

Description

Medica Group, a Partner of choice for aesthetic medicine solutions technologies. We represent the leading companies in the world of Aesthetic, Medical equipment and Skin Products in MENA.

Our multicultural employees are passionate about improving people’s lives with different skin and body needs. Our team succeeds in an environment that encourages forward thinking, innovation, and creativity in the distribution, marketing, and sales of aesthetic and medical equipment, face and body solutions, and digital dentistry. We hire talented people who can thrive on responsibility, develop, and grow their career.

Role Summary

The Key Account Manager is responsible for managing key customer accounts, driving sales growth, generating new business opportunities, and achieving sales targets across Medica’s portfolio. The role focuses on building strong client relationships, understanding customer needs, promoting Medica’s products and solutions, monitoring market trends, managing account performance, and collaborating with internal teams to support business objectives.

Job Responsibilities

• Develop and manage a portfolio of key accounts, building strong relationships with new and existing clients to ensure customer satisfaction and long-term business growth.
• Understand customer needs, identify new business opportunities, generate leads, and expand the customer base.
• Present and promote Medica’s products and solutions, communicate their value effectively, and close sales to achieve assigned targets and KPIs.
• Conduct regular client visits and follow-ups to strengthen relationships, maximize account potential, and drive sales growth and profitability.
• Monitor market trends, product updates, and competitor activities to identify opportunities and develop effective sales action plans.
• Analyze sales performance, prepare forecasts, and submit monthly reports on sales results, business opportunities, and potential risks.
• Coordinate with the National Sales Manager and relevant internal teams to support demand planning, resolve customer issues, and ensure customer satisfaction.
• Follow up on outstanding customer payments in coordination with the Finance team.
• Collaborate effectively with team members and perform other related duties as assigned by management.

Qualification

• Bachelor’s degree in Pharmacy, Biology, Biochemistry, or another relevant life sciences discipline.
• Good communication, negotiation, and relationship-building skills
• Strong understanding of sales principles, account management, and customer relationship development.

Experience

• Minimum of 2 years of experience in aesthetic equipment promotion and sales.
• Experience managing key accounts, developing client relationships, and achieving sales targets is preferred.
• Experience in handling and coordinating aesthetic equipment installations at clinics is a plus.