IT Sales Manager

WAJDA Group; Farwaniya; On-site; KWD 18,000 - 30,000; Full time

Job summary

WAJDA Group seeks an experienced IT Sales Manager with 7+ years of IT sales in Kuwait to drive enterprise and SMB growth. You will own the full sales cycle, pursue tenders, and expand partnerships with vendors to deliver a robust IT solutions portfolio.

You will build relationships with enterprise customers and decision-makers, negotiate favorable terms, and manage pipelines with CRM systems, targeting revenue and profitability in a dynamic market.

Qualifications

• 7+ years IT sales experience selling to enterprise and SMB customers in Kuwait.
• Proven achievement of sales and profitability targets with measurable results.
• Experience building an IT business, brand, or product portfolio from an early stage and delivering growth.
• Established network of enterprise and SMB customers and decision-makers in Kuwait.
• Strong relationships with technology vendors and distributors, with ability to negotiate favorable terms.
• Hands-on experience preparing and pursuing IT tenders in Kuwait.
• Sound knowledge of IT infrastructure, networking, cybersecurity, cloud services, software licensing, and support contracts.
• Strong communication, presentation, negotiation, and account management skills.
• Entrepreneurial, proactive approach, ability to develop opportunities independently.
• Experience managing sales pipelines and reporting through CRM systems.
• Proficiency in English; Arabic is an advantage.
• Valid Kuwait driving licence and willingness to travel across Kuwait.

Responsibilities

• Identify and acquire new enterprise and SMB customers through prospecting, networking, referrals, and direct engagement.
• Develop and execute a sales strategy to expand the company’s customer base, market presence, and revenue.
• Sell IT hardware, software, networking, cybersecurity, cloud, backup, and managed services based on customer requirements.
• Own the complete sales cycle from lead generation to proposals, negotiation, closing, and delivery coordination.
• Identify tenders and coordinate submissions, compliance, clarifications, and follow-ups through to award.
• Build vendor and distributor relationships to secure pricing, payment terms, and support.
• Expand portfolio by introducing new products and developing joint opportunities with partners.
• Develop existing accounts through cross-selling, upgrades, maintenance contracts, subscriptions, and renewals.
• Collaborate with presales, technical, procurement, and delivery teams for proposals and execution.
• Achieve revenue and gross profit targets with disciplined payments.
• Maintain CRM records, sales pipelines, forecasts, and performance reports.

Education

Bachelor's degree in business, IT, engineering, or related field

Job description

Role Overview

We are seeking an experienced IT Sales Manager with 7+ years of IT sales experience and a proven track record of selling to enterprise customers and small and medium-sized businesses (SMBs) in Kuwait.

The successful candidate will drive customer acquisition, pursue relevant tenders, strengthen vendor partnerships, expand the solutions and services portfolio through current technology partners, and achieve revenue and profitability targets. Candidates must demonstrate the ability to grow an emerging IT business or brand into an established market presence, independently identifying opportunities and delivering results with minimal supervision.

Key Responsibilities

• Identify and acquire new enterprise and SMB customers through prospecting, networking, referrals, and direct customer engagement.
• Develop and execute a sales strategy to expand the company’s customer base, market presence, and revenue.
• Sell IT hardware, software, networking, cybersecurity, cloud, backup, and managed services based on customer requirements.
• Own the complete sales cycle, from lead generation and qualification to proposals, negotiation, closing, and delivery coordination.
• Identify relevant public- and private-sector IT tenders, assess opportunities, and coordinate technical and commercial submissions, compliance requirements, clarifications, and follow-ups through to award.
• Build strong vendor and distributor relationships to secure competitive pricing, favourable payment and credit terms, deal registration, and technical and marketing support.
• Work closely with current technology partners and vendors to expand the company’s portfolio by introducing new products, solutions, and services, developing joint business opportunities, and increasing sales across enterprise and SMB accounts.
• Develop existing accounts through cross-selling, upgrades, maintenance contracts, subscriptions, and renewals.
• Work closely with presales, technical, procurement, and delivery teams to ensure accurate proposals and successful execution.
• Achieve agreed revenue and gross profit targets while maintaining commercial discipline and supporting timely payment collection.
• Maintain accurate CRM records, sales pipelines, forecasts, and regular performance reports.

Required Qualifications and Experience

• Minimum 7 years of IT sales experience, with demonstrated success selling IT solutions to enterprise and SMB customers in Kuwait, including experience expanding solution portfolios and generating business through existing partner relationships.
• Proven achievement of sales and profitability targets, supported by measurable results.
• Experience building an IT business, brand, or product portfolio from an early stage and delivering significant customer and revenue growth.
• An established network of enterprise and SMB customers and decision-makers in Kuwait.
• Strong relationships with technology vendors and distributors, with demonstrated ability to negotiate favourable commercial terms.
• Hands-on experience preparing and pursuing IT tenders in Kuwait.
• Sound knowledge of IT infrastructure, networking, cybersecurity, cloud services, software licensing, and support contracts.
• Strong communication, presentation, negotiation, and account management skills.
• A proactive, entrepreneurial approach, with the ability to develop opportunities, overcome obstacles, and generate business independently.
• Experience managing sales pipelines and reporting through CRM systems.
• Bachelor’s degree in business, IT, engineering, or a related field; equivalent relevant experience will be considered.
• Proficiency in English; Arabic is an advantage.
• Valid Kuwait driving licence and willingness to attend customer meetings across Kuwait.

Preferred Experience

• Background with an IT systems integrator, managed service provider, or value-added reseller.
• Success in building recurring revenue through managed services, maintenance contracts, and subscriptions.
• Experience developing vendor partnerships and securing partner authorisations.

Key Performance Indicators

• Revenue and gross profit achievement.
• New enterprise and SMB accounts acquired.
• Qualified pipeline growth and sales conversion.
• Tender submissions and awards.
• Recurring revenue, renewals, and customer retention.
• Vendor partnership development and commercial terms secured.
• Forecast accuracy and timely payment collection.