IT Infrastructure Solutions Account Manager

Confidential; Kuwait City; On-site; KWD 28,000 - 50,000; Full time

Job summary

Confidential is seeking an experienced IT infrastructure sales professional in Kuwait City to drive new business, manage key accounts, and achieve revenue targets. You will cover the full sales cycle from lead generation to closing, coordinating with presales and partners to deliver integrated solutions.

The role requires a strong network in the Kuwait IT market, excellent communication and negotiation skills, and a proven track record in technology sales across data center, networking, cloud,

Qualifications

• Bachelor's degree required in a related field like Business, IT, Computer Science or Cybersecurity.
• Minimum 5 years of relevant Kuwait market experience.
• Proven experience in IT infrastructure, networking, data center, cloud or related technology sales.

Responsibilities

• Identify and develop new business opportunities for IT infrastructure solutions in Kuwait.
• Generate leads through direct sales activities, visits, events, tenders, and referrals.
• Manage full sales cycle from lead generation to closing and handover.
• Achieve monthly, quarterly, and annual sales and gross-margin targets.
• Maintain a strong sales pipeline and provide accurate forecasts.
• Develop relationships with CIOs, IT Managers, and other decision-makers.

Skills

Sales & BD

CRM & Relationship

IT infra knowledge

Negotiation

Education

Bachelor's degree

Job description

Basic Scope of Job:

Drive IT infrastructure sales, develop new business, manage customer accounts, and achieve revenue and profitability targets.

Principal Duties and Responsibilities:

1. Sales & Business Development:

• Identify and develop new business opportunities for IT infrastructure solutions.
• Generate leads through customer visits, networking, referrals, tenders, events, and direct sales activities.
• Manage the complete sales cycle from lead generation and qualification through negotiation, closing, and handover.
• Achieve assigned monthly, quarterly, and annual sales and gross-margin targets.
• Maintain and develop a strong sales pipeline and provide accurate sales forecasts.

2. IT Infrastructure Solutions:

• Servers and storage solutions.
• Data center infrastructure.
• Network switches, routers, and wireless solutions.
• Structured cabling and fiber-optic solutions.
• Firewalls and network security solutions.
• Backup and disaster recovery solutions.
• Virtualization and cloud infrastructure.
• UPS, power, and rack solutions.
• CCTV, access control, and related ICT infrastructure.
• IT hardware, software, licenses, and related support services.
• Managed IT services and infrastructure maintenance contracts.

3. Customer & Account Management:

• Develop strong relationships with CIOs, IT Managers, Infrastructure Managers, Procurement Managers, and other key decision-makers.
• Conduct customer meetings and site visits to understand business and technical requirements.
• Identify opportunities within existing accounts for upgrades, expansion, renewals, upselling, and cross-selling.
• Maintain regular communication with customers throughout the sales process and after project completion.
• Develop long-term customer relationships and maximize account growth.

4. Presales and Technical Coordination:

• Work closely with presales engineers, solution architects, vendors, and technical teams.
• Gather customer requirements and coordinate the preparation of appropriate technical solutions.
• Arrange product demonstrations, technical presentations, site surveys, and proof-of-concept activities where required.
• Prepare and coordinate technical and commercial proposals, quotations, RFPs, and tenders.
• Ensure proposed solutions meet customer requirements, specifications, timelines, and budget.

5. Vendor & Partner Management:

• Maintain strong relationships with IT infrastructure manufacturers, distributors, and technology partners.
• Obtain competitive pricing, project discounts, and special bids where applicable.
• Stay informed about new products, technologies, certifications, and vendor programs.
• Coordinate with vendors for technical support, demonstrations, solution design, and customer requirements.

6. Commercial & Contract Responsibilities:

• Prepare quotations and commercial proposals in accordance with company policies.
• Negotiate pricing, payment terms, delivery schedules, and contractual requirements.
• Follow up on purchase orders, contracts, deliveries, and payments.
• Monitor sales margins and ensure profitable business.
• Coordinate with finance, procurement, logistics, and project teams to ensure smooth order execution.

Skills

Education & Qualification:

• Bachelor’s degree in Business Development, IT, Computer Science, Business, Cybersecurity or a related field.

Experience:

• Minimum 5 years of relevant experience in the Kuwait market.
• Proven experience in IT infrastructure, networking, data center, cloud, or related technology sales.

Special Skills:

• Strong knowledge of the Kuwait IT market and customer landscape.
• Excellent communication, presentation, negotiation, and relationship-management skills.