HR Officer – Food & Beverage

WOW MILKY; Mubarak Al-Kabeer; On-site; KWD 9,000 - 15,000; Full time

Job summary

WOW MILKY is seeking an experienced HR Officer to manage daily HR activities and support employees across our Kuwait branches. The role is full-time and on-site, with regular branch visits to ensure alignment with policies and smooth operations.

You will handle recruitment, onboarding, payroll inputs, employee records, and performance evaluations, while maintaining strong communication with branch supervisors and management.

Qualifications

• 4+ years of hands-on HR experience in food & beverage
• Experience supporting employees across multiple branches
• Working knowledge of Kuwait labour law and HR procedures
• Proficiency in Excel and HR systems
• Good English communication skills
• Strong organisation and problem-solving abilities
• Valid Kuwait driving license and own car for branch visits
• Degree or diploma in HR, Business Administration or related field preferred

Responsibilities

• Manage recruitment, interviews, onboarding and coordination with local and overseas recruitment agencies
• Conduct regular visits to all branches to monitor attendance, punctuality, employee concerns and policy compliance
• Maintain employee records, contracts, leave balances and probation reviews; coordinate renewals
• Prepare and verify monthly payroll inputs with Accounting for attendance, overtime and allowances
• Coordinate performance evaluations with Operations and supervisors and follow up on improvements and training
• Prepare and update job descriptions across branches to define roles and responsibilities
• Handle employee relations, complaints and disciplinary matters confidentially
• Provide regular HR reports to management on staffing and employee matters

Skills

HR experience

Branch coordination

English communication

Excel

Attention to detail

Education

Degree in Human Resources

Diploma in Business Administration

Tools

HR systems

Job description

HR Officer – Food & Beverage

WOW MILKY is looking for an experienced HR Officer to manage daily HR activities and support employees across our branches in Kuwait.

Location: Qurain, Kuwait

Employment: Full-time, paid, on-site, with regular branch visits

Key Responsibilities

• Manage recruitment, interviews, onboarding and coordination with local and overseas recruitment agencies.
• Conduct regular visits to all branches to follow up on attendance, punctuality, employee concerns and compliance with company policies.
• Maintain accurate employee records, contracts, leave balances and probation reviews, and coordinate document renewals with the relevant team.
• Prepare and verify monthly payroll inputs, including attendance, overtime and allowances, in coordination with Accounting.
• Coordinate employee performance evaluations with Operations and branch supervisors, and follow up on improvement plans and training needs.
• Prepare and update job descriptions to clearly define employee roles and responsibilities across all branches.
• Handle employee relations, complaints and disciplinary matters professionally and confidentially.
• Maintain HR systems, implement clear HR procedures and provide regular reports to management on staffing needs and employee matters.

Requirements

• At least 4 years of hands‑on HR experience within the food and beverage sector.
• Experience supporting employees across multiple branches.
• Working knowledge of Kuwait labour law and HR procedures.
• Proficiency in Excel and HR systems.
• Good English communication skills.
• Strong organisation, follow‑up and problem‑solving skills, with the ability to work independently.
• A valid Kuwait driving licence and own car are required for regular branch visits.
• A degree or diploma in Human Resources, Business Administration or a related field is preferred.