Hotel Manager: Guest Experience & Operations Leader

ConFlip; Kuwait; On-site; KWD 10,000 - 12,000; Full time

Job summary

ConFlip Hotel in Al-Kuwait is seeking a Hotel Manager to oversee daily operations, drive guest satisfaction, and lead a diverse hospitality team.

The role requires a Bachelor's degree in hospitality management, strong leadership, budgeting experience, and the ability to develop SOPs. Proficiency in MS Office and IDS Property Management Software is a plus; fluency in English and Arabic is preferred; flexible shifts including weekends may be required.

Qualifications

• Bachelor's degree in hospitality management or related field; experience in a similar role is essential.
• Experience in customer service roles, strong leadership, and problem-solving skills.
• Fluency in English and Arabic preferred; ability to work flexible shifts.

Responsibilities

• Oversee all hotel operations and staff management.
• Hire and train staff, set SOPs, manage budgets and expenses.
• Monitor customer feedback, occupancy levels, and revenue targets.
• Ensure health and safety regulations are followed.

Skills

Customer service

Leadership

Communication

Education

Bachelor's degree in hospitality management

Tools

IDS Property Management Software

MS Office

Job description

ConFlip Hotel in Al-Kuwait is seeking a Hotel Manager to oversee daily operations, drive guest satisfaction, and lead a diverse hospitality team.

The role requires a Bachelor's degree in hospitality management, strong leadership, budgeting experience, and the ability to develop SOPs. Proficiency in MS Office and IDS Property Management Software is a plus; fluency in English and Arabic is preferred; flexible shifts including weekends may be required.