Group, Conference, and Events Sales Manager

Hilton; Kuwait; On-site; KWD 50,000 - 65,000; Full time

Job summary

Hilton in Kuwait is seeking a Group, Conference and Events (GCE) Sales Manager to maximize sales opportunities and enhance the guest experience. You will lead strategic sales efforts, analyze business performance, and ensure alignment with market conditions.

The ideal candidate is passionate about hospitality, possesses strong leadership skills, and is driven by accountability and teamwork. The role offers a chance to inspire a high-performing team while promoting the hotel’s services through effective promotional efforts.

Qualifications

• Passion for hospitality and integrity.
• Ability to inspire others through leadership.
• Teamwork and accountability.

Responsibilities

• Maximize group, conference, and event sales opportunities.
• Identify revenue gaps and implement initiatives.
• Align activity with hotel’s selling strategy.
• Monitor market trends and competitor activity.
• Ensure process accuracy and compliance.
• Organize promotional activities for visibility.
• Coach and mentor team members.

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Sales Manager, you’re not just driving revenue by leading strategic GCE sales efforts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Drive GCE revenue: Maximize group, conference, and event sales opportunities through proactive selling strategies and strong conversion of customer inquiries.
• Optimize business performance: Review business plans, identify revenue gaps, and implement initiatives to fill capacity and meet commercial targets.
• Lead sales strategy execution: Align departmental activity with the hotel’s selling strategy, ensuring compliance and adaptability to market conditions.
• Stay ahead of the competition: Monitor local market trends and competitor activity to inform sales tactics and strengthen the hotel’s competitive positioning.
• Ensure process accuracy: Conduct regular spot checks on bookings to support audit readiness and high-quality execution across systems and procedures.
• Promote the hotel: Organize and participate in promotional activities to increase visibility and drive GCE business.
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.

Qualifications

A passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; believing that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.